Health and Wellbeing Administrator (Band 3)
The closing date is 04 August 2025
Job summary
The health and wellbeing Administrator for social care MSK physiotherapy contract is a key member for the pilot for this Services, providing essential administrative support to ensure the smooth running of this project. Based primarily at Airedale general Hospital but with the option to work from home as the service allows. The post-holder will work to support Social Care managers and staff to access Airedale Health and wellbeing MSK physiotherapy service, planning clinics and ensuring the health and wellbeing Specialist physiotherapist has the information to triage and signpost appropriately. They will support with data collection and produce information for auditing purposes.
The role may encompass some reception duties including patient check-ins and handling inquiries, managing appointment systems, coordinating correspondence. The post-holder plays a vital role in maintaining efficient processes, supporting the Social Care Physiotherapist, and contributing to service improvement initiatives.
You will be expected to work independently at times, prioritise tasks effectively, and uphold high standards of communication and professionalism in a new innovative pilot.
This is a pivotal position that supports the delivery of high-quality external contract services, ensuring excellent patient care and efficient administrative operations.
Main duties of the job
To contribute to the running, support and development of the administration function of the pilot project by maintaining accurate systems, supporting service development activity and undertaking general office duties. The post holder's main responsibilities are to:
Deal with telephone enquiries from patients, the managers, staff and other health and social service departments.
Be competent in the use of Microsoft Office packages e.g. Word, Excel, Outlook, Publisher and Powerpoint.
Oversee administration tasks and ensure all duties are completed in a timely and efficient manner.
Develop, maintain and monitor office systems and make changes as appropriate.
Ensure the Health and wellbeing physiotherapist is supported in all documentation collection, preparation and data collection.
In pursuing these duties the post holder will ensure compliance with the NHS Constitution and the Trust's Right Care strategy.
About us
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Details
Date posted
18 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Per annum pro rata
Contract
Fixed term
Duration
8 months
Working pattern
Full-time
Reference number
423-7322490
Job locations
Airedale NHS Trust
Airedale General Hospital
Steeton
BD20 6TD
Employer details
Employer name
Airedale NHS Foundation Trust
Address
Airedale NHS Trust
Airedale General Hospital
Steeton
BD20 6TD
Employer's website
https://www.airedale-trust.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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