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Airedale NHS Foundation Trust

Digital Care Hub Team Leader (Band 7)

The closing date is 24 June 2025

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Job summary

An exciting opportunity has arisen for an enthusiastic individual to join the Digital Care Hub as a Clinical Team Leader. The post holder must be a practising non-medical prescriber and have an understanding of providing digitally enabled clinical services and their impact.

Main duties of the job

To provide a high standard of clinical leadership and supervision to the Digital Care Hub service delivery team, ensuring procedures, guidelines, and protocols are adopted by the service delivery team to ensure the provision of safe effective care to patients.

Support staff development to enhance service provision, and customer relationships.

As part of service delivery and improvement, you will participate in clinical discussions with stakeholders, such as ICB, PCNs, Community Teams, Out of Hours Services and care homes.

In pursuing these duties the post holder will ensure compliance with the NHS Constitution (details of which can be found at the following websites www.nhsemployers.org or www.dh.gov.uk/nhsconstitution)

About us

We are delighted to offer a wide range of benefits to employees including:

  • Cycle to Work
  • Travel Scheme
  • Childcare Vouchers with Salary Sacrifice
  • Onsite Nursery
  • Buying and Selling Annual Leave
  • Car Leasing
  • Employee Assistance Programme
  • Employee Health and Wellbeing
  • Extensive Reward Scheme
  • Counselling Service
  • Financial packages including Vivup and Wagestream
  • Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

  • Committed to Quality of Care
  • Compassion
  • Working together for patients
  • Improving Lives
  • Everyone Counts
  • Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

423-7268382

Job locations

Airedale General Hospital

Skipton Road

Steeton, Keighley

BD20 6TD


Job description

Job responsibilities

Clinical Expertise

Demonstrate professional accountability and adhere to the NMC or other (as appropriate) professional Code of Professional Conduct.

Take responsibility for the assessment of patients who contact the digital care hub services via telephone and video link.

Competently assess and triage patients using the digital care hub services, including the assessment, planning and evaluation of programmes of care.

Participate in the multi-professional review of patients who have been referred to digital care hub services, including those recently discharged from the hospital.

Develop competence of professional practice to advice and support patients, using appropriate protocols.

Develop clinical skills in the triage and assessment of patients via the digital care hub, as well as within the hospital.

Supervise and maintain accurate legal records using care planning, Airedale NHS Foundation Trusts and digital care hubs documentation.

Offer help and advice to the patients relatives and friends responding to their individual needs in a caring and supportive manner.

Collaborate with ward and community staff to provide the appropriate delivery of patient care and clinical and professional advice.

Act as a clinical role model, which reflects the values, behaviours and clinical standards of the Trust and digital care hub.

Adhere to Airedale NHS Foundation Trusts policies and procedures relating to Health and Safety.

Consult and co-operate with clinical and support staff from all areas.

Managerial Skills

Responsible for overseeing eRostering ensuring adequate staffing levels across the team

Approve annual leave in line with agreed staffing levels

Ensure all PDRs are completed for all service delivery staff within the Digital Care Hub

Responsible for managing sickness and implementing the Trusts sickness absence policy for the service delivery team

Support the DCH Business Manager with recruitment

Responsible for the induction of new staff

Responsible for ensuring all staff attend their mandatory training

Responsible for delivery of training for new services/existing service developments to all staff

Support service delivery staff in professional development

Act as a deputy along with the DCH Business Manager for the service delivery team in the absence of the Head of Digital Care Hub and Nurse Consultant

Inform the Head of Digital Care Hub and Nurse Consultant regarding accidents, complaints, untoward incidents and other significant events in the Digital Care Hub.

Ensure as far as reasonably practicable the health and safety of hospital personnel, patients, relatives and visitors whilst in the Trust and Digital Care Hub.

Supervise and ensure the safe use and efficient management of equipment and supplies.

Provide support to all team members especially in times of stress, learning to recognise this in self and others.

Ensure staff members are supported in developing their confidence, and competence in managing their specialist areas.

Ensure all service delivery staff are proactively developing their specialist area wherever time allows, to ensure on going service improvement.

Provide clinical supervision as required.

Ensure clinical guidelines, protocols, and procedures are available and up to date and that staff adhere to them.

Maintain a high standard of clinical care provided by the hub to patients, and their carers.

Job description

Job responsibilities

Clinical Expertise

Demonstrate professional accountability and adhere to the NMC or other (as appropriate) professional Code of Professional Conduct.

Take responsibility for the assessment of patients who contact the digital care hub services via telephone and video link.

Competently assess and triage patients using the digital care hub services, including the assessment, planning and evaluation of programmes of care.

Participate in the multi-professional review of patients who have been referred to digital care hub services, including those recently discharged from the hospital.

Develop competence of professional practice to advice and support patients, using appropriate protocols.

Develop clinical skills in the triage and assessment of patients via the digital care hub, as well as within the hospital.

Supervise and maintain accurate legal records using care planning, Airedale NHS Foundation Trusts and digital care hubs documentation.

Offer help and advice to the patients relatives and friends responding to their individual needs in a caring and supportive manner.

Collaborate with ward and community staff to provide the appropriate delivery of patient care and clinical and professional advice.

Act as a clinical role model, which reflects the values, behaviours and clinical standards of the Trust and digital care hub.

Adhere to Airedale NHS Foundation Trusts policies and procedures relating to Health and Safety.

Consult and co-operate with clinical and support staff from all areas.

Managerial Skills

Responsible for overseeing eRostering ensuring adequate staffing levels across the team

Approve annual leave in line with agreed staffing levels

Ensure all PDRs are completed for all service delivery staff within the Digital Care Hub

Responsible for managing sickness and implementing the Trusts sickness absence policy for the service delivery team

Support the DCH Business Manager with recruitment

Responsible for the induction of new staff

Responsible for ensuring all staff attend their mandatory training

Responsible for delivery of training for new services/existing service developments to all staff

Support service delivery staff in professional development

Act as a deputy along with the DCH Business Manager for the service delivery team in the absence of the Head of Digital Care Hub and Nurse Consultant

Inform the Head of Digital Care Hub and Nurse Consultant regarding accidents, complaints, untoward incidents and other significant events in the Digital Care Hub.

Ensure as far as reasonably practicable the health and safety of hospital personnel, patients, relatives and visitors whilst in the Trust and Digital Care Hub.

Supervise and ensure the safe use and efficient management of equipment and supplies.

Provide support to all team members especially in times of stress, learning to recognise this in self and others.

Ensure staff members are supported in developing their confidence, and competence in managing their specialist areas.

Ensure all service delivery staff are proactively developing their specialist area wherever time allows, to ensure on going service improvement.

Provide clinical supervision as required.

Ensure clinical guidelines, protocols, and procedures are available and up to date and that staff adhere to them.

Maintain a high standard of clinical care provided by the hub to patients, and their carers.

Person Specification

Skills

Essential

  • Practising Non-medical prescriber or working towards
  • Leadership and management skills
  • Excellent written, verbal and electronic communication skills
  • Presentation skills

Qualifications

Essential

  • RN/Project 2000 Adult Branch, RGN or Registered AHP
  • First degree in relevant subject or Acute or Community modules or a substantial experience of Acute or Community Care
  • ENB 998 / C & G 730 / Educational qualification.
  • Non-Medical Prescribing V300 or working towards

Desirable

  • AIM, ALERT courses desirable (or willing to undertake)
  • Masters modules in advanced practice (or willing to undertake)

Knowledge

Essential

  • Extensive clinical knowledge in the care and management of the acutely ill
  • Demonstrates self learning to improve knowledge and skill base
  • Knowledge of risk management
  • Knowledge of National Health Service agenda in relation to Acute Care, Telemedicine, Clinical Governance and the Nursing and AHP Agenda
  • Understanding of, and ability to implement, evidence -based practice

Desirable

  • Root cause analysis training
  • Knowledge of intermediate care and community services
  • Knowledge of SystmOne and other digital systems used for patient care

Experience

Essential

  • Substantial experience in a senior role within Acute or Community Care
  • Ability to work with and motivate clinical and non-clinical teams
  • Evidence of sustained Practice Development in previous employment

Desirable

  • Previous experience at senior level within a Trust
  • Experience of designing and delivering training and education for health care professionals
  • Experience in managing and delivering sustained change
Person Specification

Skills

Essential

  • Practising Non-medical prescriber or working towards
  • Leadership and management skills
  • Excellent written, verbal and electronic communication skills
  • Presentation skills

Qualifications

Essential

  • RN/Project 2000 Adult Branch, RGN or Registered AHP
  • First degree in relevant subject or Acute or Community modules or a substantial experience of Acute or Community Care
  • ENB 998 / C & G 730 / Educational qualification.
  • Non-Medical Prescribing V300 or working towards

Desirable

  • AIM, ALERT courses desirable (or willing to undertake)
  • Masters modules in advanced practice (or willing to undertake)

Knowledge

Essential

  • Extensive clinical knowledge in the care and management of the acutely ill
  • Demonstrates self learning to improve knowledge and skill base
  • Knowledge of risk management
  • Knowledge of National Health Service agenda in relation to Acute Care, Telemedicine, Clinical Governance and the Nursing and AHP Agenda
  • Understanding of, and ability to implement, evidence -based practice

Desirable

  • Root cause analysis training
  • Knowledge of intermediate care and community services
  • Knowledge of SystmOne and other digital systems used for patient care

Experience

Essential

  • Substantial experience in a senior role within Acute or Community Care
  • Ability to work with and motivate clinical and non-clinical teams
  • Evidence of sustained Practice Development in previous employment

Desirable

  • Previous experience at senior level within a Trust
  • Experience of designing and delivering training and education for health care professionals
  • Experience in managing and delivering sustained change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Steeton, Keighley

BD20 6TD


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Steeton, Keighley

BD20 6TD


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Digital Care Hub Manager

Louise Hall

louise.hall41@nhs.net

01535292790

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

423-7268382

Job locations

Airedale General Hospital

Skipton Road

Steeton, Keighley

BD20 6TD


Supporting documents

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