Endoscopy Ward Clerk (Band 2)

Airedale NHS Foundation Trust

The closing date is 16 May 2025

Job summary

Part time 18.5 hours per week

We are looking for an enthusiastic personto provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.

Main duties of the job

Handle telephone calls and face to face enquiries from relatives, hospital staff and members of the Public.

Use computer skills and other clerical activity to perform the correct procedure for admission, discharge, transfer.

To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust.

Ensure all case notes are kept in good condition in accordance with trust procedures.

Ensuring that notes are kept tidy at all times, and photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.

File investigation results and other documentation in patients' case notes in accordance with Trust policy.

Record all ward attendances by patients in accordance with strict procedural guidelines laid down by the Trust.

Booking appointments on the hospital patient administration system, as required.

Undertake mandatory training annually.

Attend annual staff development reviews in which training and development needs will be identified and planned.

Ensure regular attendance at team meetings as required.

Daily management of e-mail correspondence.

Maintain stationary levels for ward use.

Collate patient information as per Trust policy.

Record statistical data as required.

Ensure the maintenance of good relationships, communications, and teamwork with all disciplines within the ward/department.

About us

We are always looking for enterprising and innovative approaches to the way we provideour services. We are a national centre for telemedicine and introduced telehealth to the UKoffender healthcare sector and also provide the service to patients in their care homes.Community matters to us and we are supported by 400 dedicated volunteers and havestrong links with Bradford University, Craven College and Leeds City College to ensure weinspire the workforce of the future.We want to attract staff who embrace our 'Right Care' behaviours of compassion, acommitment to quality of care and working together for patients - we want to make thesepart of our DNA

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

423-7111996

Job locations

Airedale General Hospital

Skipton Road

Keighley

BD20 6TD

Job description

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Job description

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Person Specification

Qualifications

Essential

GCSE English and Maths (Pass) or equivalent
Willingness to undergo any further training and development

Desirable

ECDL/CLAIT qualifications
OCR/RSA II Word Processing

Experience

Essential

Experience of working in an office environment
Experience in use of computerised systems

Desirable

Experience of Microsoft Excel and Access.
Experience in Medical Records
Experience of working with medical case notes

Knowledge

Essential

Knowledge of maintaining administration systems
Experience of working with the Public
Experience of reception/clerical duties
Understanding of the need for confidentiality at all times.
Understanding of the NHS constitution

Desirable

Experience of working for the NHS
Experience of accessing information from the Intranet/Internet
Working knowledge of Patient Administration systems (PAS)
Knowledge of medical terminology

Person Specification

Qualifications

Essential

GCSE English and Maths (Pass) or equivalent
Willingness to undergo any further training and development

Desirable

ECDL/CLAIT qualifications
OCR/RSA II Word Processing

Experience

Essential

Experience of working in an office environment
Experience in use of computerised systems

Desirable

Experience of Microsoft Excel and Access.
Experience in Medical Records
Experience of working with medical case notes

Knowledge

Essential

Knowledge of maintaining administration systems
Experience of working with the Public
Experience of reception/clerical duties
Understanding of the need for confidentiality at all times.
Understanding of the NHS constitution

Desirable

Experience of working for the NHS
Experience of accessing information from the Intranet/Internet
Working knowledge of Patient Administration systems (PAS)
Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.