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Harrogate and District NHS Foundation Trust

Assistant Service Manager/Service Manager (PSCC)

The closing date is 30 December 2025

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Job summary

Assistant Service Manager/Service ManagerPlanned, Surgical and Children's Care

Within the Planned and Surgical Care Directorate at Harrogate District Hospital, we are dedicated to providing exceptional healthcare services to our community.

We are recruiting to a Service Manager post on a substantive basis. We will be recruiting at either a Band 7 or a Band 8a level dependent upon individual experience. This is a great development opportunity for someone who is interested in developing their operational management skills. We are seeking an enthusiastic and highly motivated individual to join our dynamic team. The successful candidate will work closely with both the General Manager and Operational Director in the operational management of key surgical services. This is a key leadership role where you will contribute to strategic planning, lead projects, and ensure targets are met within a fast-paced, patient-focused environment.

The Service Manager/Assistant Service Manager post is a key position within the Planned, Surgical and Children's Care Directorate, and will be responsible for providing day-to-day operational management and support.

Reporting into the General Manager and working closely with the triumvirate team, named Care Group Clinical Lead and Matron, you will ensure we deliver high quality services, provide an excellent experience for our patients and meet our regulatory and operational performance targets.

Main duties of the job

The Assistant Service Manager / Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas across the Harrogate Hospital site. The key aims are:

  • Provide timely, efficient and effective operational service management support for all specialities within the Care Group to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
  • Take forward agreed projects to improve service delivery and patient experience in key areas.
  • Lead on ensuring that all performance/quality targets are met.
  • To be a key member of Care Group triumvirate team, taking full responsibility for actions and for keeping other team members fully informed at all times.

About us

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £62,682 a year Band 7 or Band 8a - dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-3529A

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Job description

Job responsibilities

For any questions please contact Claire Harding, General Manager on claire.harding3@nhs.net

Please see attached both job descriptions and person specifications for the Band 7 and Band 8a roles.

Job description

Job responsibilities

For any questions please contact Claire Harding, General Manager on claire.harding3@nhs.net

Please see attached both job descriptions and person specifications for the Band 7 and Band 8a roles.

Person Specification

Qualifications

Essential

  • Degree or equivalent experience
  • Evidence of management studies through short courses or postgraduate training.

Experience and Knowledge

Essential

  • Minimum of 5 years' experience of working within healthcare in primary or secondary care
  • Proven managerial and leadership experience within the NHS.
  • Experience of leading and managing multi-disciplinary teams.
  • Experience of working in a fast-moving and unpredictable environment.
  • Understanding of the Healthcare management environment, roles and responsibilities.

Desirable

  • Experience of developing new services.
  • Ability to identify, develop, nurture and promote innovative approaches to service development.
Person Specification

Qualifications

Essential

  • Degree or equivalent experience
  • Evidence of management studies through short courses or postgraduate training.

Experience and Knowledge

Essential

  • Minimum of 5 years' experience of working within healthcare in primary or secondary care
  • Proven managerial and leadership experience within the NHS.
  • Experience of leading and managing multi-disciplinary teams.
  • Experience of working in a fast-moving and unpredictable environment.
  • Understanding of the Healthcare management environment, roles and responsibilities.

Desirable

  • Experience of developing new services.
  • Ability to identify, develop, nurture and promote innovative approaches to service development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

Claire Harding

claire.harding3@nhs.net

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £62,682 a year Band 7 or Band 8a - dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-3529A

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Supporting documents

Privacy notice

Harrogate and District NHS Foundation Trust's privacy notice (opens in a new tab)