Community Admin Manager
The closing date is 16 December 2025
Job summary
To provide a comprehensive office administration service for Adult Community Service using discretion and judgement combined with practical office management skills.
To work as a member of the Admin Team and supervise the Administration Team
To provide administrative support to the Management Team in Adult Community Service
The post holder will be expected on a day-to-day basis to allocate work to members of the admin team, supervise their work, and to prioritise and coordinate their work in order to meeting the needs of the department.
Post holder will also need to develop and implement staff rotas to ensure that adequate levels of administrative support are maintained. As well as to implement changes in the team to improve the patients' experience and to keep all staff fully trained and up to date with regards to service developments.
The post holder will also be expected to ensure that tasks are completed accurately and in a timely manner.
Post holder will be responsible for the quality of the service that is delivered by the administrative staff. This includes booking / rebooking appointments, scanning and uploading documentation, dealing with patient enquiries.
Liaison with key partners in relation to estates and administrative processes
Main duties of the job
To supervise the Admin Team
Participate in the appraisal of team members, in accordance with the Trust's Appraisal Policy.
To monitor and distribute the workload within the team, ensuring cover arrangements are in place where necessary.
Provide a comprehensive induction to all new permanent, bank and agency staff to their work area.
Managing HR issues for the administration team ensure they are aware of relevant policies, procedures guidelines.
Assist with recruitment process.
Act as a support for other staff within the department to ensure smooth running of Admin Team.
To train and supervise the Admin Team in Adult Community Service and act as assessor to candidates undertaking NVQ in Administration.
Support the implementation of policies and procedures within the service and ensure staff without access to e-mail are informed of any policy/procedure changes.
To lead on implementation of national and local initiatives which affect Adult Community Service
To monitor performance of the department and recommend areas for improvement.
Assist in the development and delivery of training for new staff members as agreed.
About us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
- Due to high levels of interest, posts may close early if we reach a sufficient number of applications
- Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
- Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
- All job offers are subject to satisfactory pre-employment checks.
Details
Date posted
02 December 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
421-LTUCC-3502A
Job locations
7 Grove Park Court,
Harrogate
HG1 4DP
Employer details
Employer name
Harrogate and District NHS Foundation Trust
Address
7 Grove Park Court,
Harrogate
HG1 4DP
Employer's website
https://www.hdft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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