Harrogate and District NHS Foundation Trust

Cancer Care Co-Ordinator - Haematology

The closing date is 25 November 2025

Job summary

We are seeking a compassionate and organised individual to join our Haematology Nursing team as a Cancer Care Coordinator. In this vital role, you will support patients throughout their cancer journey, acting as a key point of contact for patients, carers, and healthcare professionals. You will help ensure timely access to care, information, and support, contributing to a seamless and personalised care and support.

Main duties of the job

Main Duties

  • Coordinate care for patients on a cancer pathway under the supervision of Clinical Nurse Specialists.
  • Telephone triage
  • Act as a liaison between patients, families, and multidisciplinary teams.
  • Triage patient enquiries and escalate concerns appropriately.
  • Support personalised care planning through holistic needs assessments
  • Maintain accurate patient records and assist with clinical administration.
  • Promote patient self-management and signpost to appropriate services.
  • Contribute to service improvement, audits, and patient feedback initiatives and education .
  • Work collaboratively within a dynamic team to enhance patient outcomes and experiences
  • Communicate sensitively handling telephone enquiries from patients and their families.

You will need to have a professional manner, excellent communication skills and an empathetic nature. Attention to detail, interpersonal skills and an adaptable approach to work are essential as are literacy and IT skills.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

421-LTUCC-3451A

Job locations

Sir Robert Ogden Macmillan Centre

Harrogate District Hospital

Harrogate

HG27SX


Job description

Job responsibilities

Please see the attached Job description and Person Specification for further information about the role or to have an informal conversation please contact Amanda Harland on amanda.harland@nhs.net.

Job description

Job responsibilities

Please see the attached Job description and Person Specification for further information about the role or to have an informal conversation please contact Amanda Harland on amanda.harland@nhs.net.

Person Specification

Qualifications

Essential

  • NVQ level 4 in related Area or equivalent experience
  • 3 GCSE's including Math's and English at grade 9-4 or equivalent

Experience

Essential

  • Experience of working in a Healthcare setting without direct supervision
  • Experience of working with Multi- professional teams
  • Experience of working in the relevant clinical experience

Desirable

  • Experience of telephone triage and patient contact.
  • Administration support for clinics

Knowledge

Essential

  • Demonstrates an understanding of role applied for within the clinical context

Skills and Aptitudes

Essential

  • Excellent communication skills
  • Ability to manage sensitive and distressing situations
  • Ability to manage low risk, routine caseload of patients and plan own workload.

Desirable

  • Ability to collate complex information
Person Specification

Qualifications

Essential

  • NVQ level 4 in related Area or equivalent experience
  • 3 GCSE's including Math's and English at grade 9-4 or equivalent

Experience

Essential

  • Experience of working in a Healthcare setting without direct supervision
  • Experience of working with Multi- professional teams
  • Experience of working in the relevant clinical experience

Desirable

  • Experience of telephone triage and patient contact.
  • Administration support for clinics

Knowledge

Essential

  • Demonstrates an understanding of role applied for within the clinical context

Skills and Aptitudes

Essential

  • Excellent communication skills
  • Ability to manage sensitive and distressing situations
  • Ability to manage low risk, routine caseload of patients and plan own workload.

Desirable

  • Ability to collate complex information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Sir Robert Ogden Macmillan Centre

Harrogate District Hospital

Harrogate

HG27SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Sir Robert Ogden Macmillan Centre

Harrogate District Hospital

Harrogate

HG27SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Macmillan Clinical Nurse Specialist Team Leader

Amanda Harland

amanda.harland@nhs.net

01423555882

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

421-LTUCC-3451A

Job locations

Sir Robert Ogden Macmillan Centre

Harrogate District Hospital

Harrogate

HG27SX


Supporting documents

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