Harrogate and District NHS Foundation Trust

Admissions Office Administrator

The closing date is 12 November 2025

Job summary

The post holder will assist in ensuring that the effective and efficient co-ordination of elective waiting list admissions is undertaken, maintaining a high quality service to all users. This will involve validation of waiting lists and liaison with others to maintain efficient waiting times. The post holder would require a flexible and proactive approach to the role.

Main duties of the job

Effectively uses the Patient Administration System to record dates for Admission and inform patients' relevant details.

To validate waiting lists and work with the Elective Access co-ordinator to ensure that waiting lists are appropriately managed and booked within their expected date to be seen

Monitor and action patient pathway targets i.e 18 week RTT, diagnostic and cancer targets. Implement the Trust Access Policy

Maintain excellent communication with Consultants and Secretaries regarding waiting list/booking and capacity issues to ensure optimum use of resources

Add patients to the Bluespier system and ensure this is reviewed and kept up to date.

Actively seek to replace patients when cancelled to ensure full utilisation of theatre lists

Receives patients and input on the Patient Administration System booked/planned admissions sent directly from outpatient clinics

Assist the Team leader and elective access Co-ordinator in ensuring any changes which would enhance service provision are undertaken.

Clinic creation, enabling & adding clinic appointment slots using outpatient diary management

Deals with admission cancellations sensitively, giving reasons to the patient for cancellation

About us

At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-3428R

Job locations

HDFT

LANCASTER PARK ROAD

Harrogate

HG2 7SX


Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Joanne Batchelor on joanne.batchelor@nhs.net

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Joanne Batchelor on joanne.batchelor@nhs.net

Person Specification

Essential & Desirable

Essential

  • Evidence of secondary/GCSE including Maths & English
  • Experience of working in a high pressured administration environment
  • experience of working with the general public/good customer service
  • IT Literate

Desirable

  • Working knowledge of PCS
  • Experience of working within clerical healthcare setting
Person Specification

Essential & Desirable

Essential

  • Evidence of secondary/GCSE including Maths & English
  • Experience of working in a high pressured administration environment
  • experience of working with the general public/good customer service
  • IT Literate

Desirable

  • Working knowledge of PCS
  • Experience of working within clerical healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

HDFT

LANCASTER PARK ROAD

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

HDFT

LANCASTER PARK ROAD

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admissions Office team Leader

Joanne Batchelor

joanne.batchelor@nhs.net

01423557365

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-3428R

Job locations

HDFT

LANCASTER PARK ROAD

Harrogate

HG2 7SX


Supporting documents

Privacy notice

Harrogate and District NHS Foundation Trust's privacy notice (opens in a new tab)