Harrogate and District NHS Foundation Trust

Private Patients and Overseas Visitors Administrator

The closing date is 02 September 2025

Job summary

To work as part of the Private Patient and Overseas Visitors team providing a high standard of administrative support.Demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post. Maintains confidentiality relating to the welfare and treatment of patients and staff at all times.

Main duties of the job

The Private Patients and Overseas Visitors department has two primary function Harrogate Harlow is a private medical facility that is operated by Harrogate and District NHS FT.

It provides outpatient and inpatient medical and surgical treatment and a range of diagnostics to patients that may be self-funding treatment or have private insurance. The profits made from this enterprise are then reinvested in NHS services.

The team is also responsible for the identification of Overseas Visitors and to establish whether they have the right to free health services, or whether they are obligated to pay for their treatment. The team will then engage with the patient to ascertain how they intend to pay for their treatment.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

421-CORP-3243R

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Mikalie Lord on mikalie.lord@nhs.net

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Mikalie Lord on mikalie.lord@nhs.net

Person Specification

Experience/ knowledge/ skills

Essential

  • 3 GCSEs or equivalent including English at Grade C or above
  • NVQ level 3 or equivalent experience
  • RSA II Typewriting, word processing or equivalent
  • Evidence of continuing development
  • Previous recent experience working in a clerical/administrative role

Desirable

  • Medical terminology qualification
  • RSA II audio or equivalent
  • Previous Hospital or NHS Experience
  • Secretarial experience
Person Specification

Experience/ knowledge/ skills

Essential

  • 3 GCSEs or equivalent including English at Grade C or above
  • NVQ level 3 or equivalent experience
  • RSA II Typewriting, word processing or equivalent
  • Evidence of continuing development
  • Previous recent experience working in a clerical/administrative role

Desirable

  • Medical terminology qualification
  • RSA II audio or equivalent
  • Previous Hospital or NHS Experience
  • Secretarial experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Private Patients and Overseas Visitors Manager

Mikalie Lord

mikalie.lord@nhs.net

07825902959

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

421-CORP-3243R

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Supporting documents

Privacy notice

Harrogate and District NHS Foundation Trust's privacy notice (opens in a new tab)