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Harrogate and District NHS Foundation Trust

Project Assistant

The closing date is 27 August 2025

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Job summary

Working closely with all members of the Business Development, Charity and Volunteer team, you will provide administrative support and will be responsible for maintaining high standards of supporter/donor/stakeholder care; ensuring details are stored and managed effectively in our databases and systems. You will provide administrative support for income generation opportunities across the whole team.

Main duties of the job

The post holder will support the Business Development, Charity and Volunteering team to achieve its objectives. The function of this department is to develop new and existing sources of income generation, in line with the Trust's and Charity's strategic objectives.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.

Details

Date posted

12 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-3218R

Job locations

Harrogate Hospital

Harrogate

HG2 7SX


Job description

Job responsibilities

Support the day to day running of the Business Development, Charity and Volunteer team in an effective and efficient manner, providing admin support to senior colleagues and acting as the first point of contact for supporter interactions (face to face, telephone, post, email) and ensuring enquiries from HDFT ward and department staff are dealt with in a friendly and efficient manner.

Support the administration of our donor relationship and volunteer databases.

Keep detailed records of engagement with stakeholders including individuals, companies and trusts and foundations; guided by the Project Coordinator, produce relevant analytic reports.

Assist the wider Business Development, Charity and Volunteer Team, including to develop the charitys regular giving scheme.

Support third party groups, associations, active challenge participants and schools by providing excellent donor care; dealing with all queries, requests for fundraising merchandise, fundraising materials and any other support they may require in a timely manner.

Support the wider team to manage events. Recruit participants, provide regular support and communications, liaise with event organisers, and ensure targets are reached.

Support the wider team to research and develop the Trusts partnerships

Pursue new fundraising opportunities with a view to increasing income through these community channels (incl. church or school engagement).

Manage and grow the teams social media presence, including posting regular updates on Facebook, TikTok, Instagram and other platforms as appropriate.

Maintain HHCCs website by proactively seeking and posting new content, coordinating and drafting blog posts, and updating fundraising events/opportunities as needed.

Coordinate the production of e-newsletters, posters and internal communications materials.

Regularly handle/process card payments, cash and cheques.

Any other duties as designated by your manager and which are commensurate with the grade.

Job description

Job responsibilities

Support the day to day running of the Business Development, Charity and Volunteer team in an effective and efficient manner, providing admin support to senior colleagues and acting as the first point of contact for supporter interactions (face to face, telephone, post, email) and ensuring enquiries from HDFT ward and department staff are dealt with in a friendly and efficient manner.

Support the administration of our donor relationship and volunteer databases.

Keep detailed records of engagement with stakeholders including individuals, companies and trusts and foundations; guided by the Project Coordinator, produce relevant analytic reports.

Assist the wider Business Development, Charity and Volunteer Team, including to develop the charitys regular giving scheme.

Support third party groups, associations, active challenge participants and schools by providing excellent donor care; dealing with all queries, requests for fundraising merchandise, fundraising materials and any other support they may require in a timely manner.

Support the wider team to manage events. Recruit participants, provide regular support and communications, liaise with event organisers, and ensure targets are reached.

Support the wider team to research and develop the Trusts partnerships

Pursue new fundraising opportunities with a view to increasing income through these community channels (incl. church or school engagement).

Manage and grow the teams social media presence, including posting regular updates on Facebook, TikTok, Instagram and other platforms as appropriate.

Maintain HHCCs website by proactively seeking and posting new content, coordinating and drafting blog posts, and updating fundraising events/opportunities as needed.

Coordinate the production of e-newsletters, posters and internal communications materials.

Regularly handle/process card payments, cash and cheques.

Any other duties as designated by your manager and which are commensurate with the grade.

Person Specification

Education/Qualifications/Training

Essential

  • Educated to NVQ Level 3 or equivalent qualification
  • Evidence of continued professional development

Desirable

  • Educated to GCSE standard or equivalent
  • Relevant A Level or equivalent qualifications

Experience

Essential

  • Excellent administrative, organisational and financial record keeping skills.
  • IT literate with excellent knowledge of Microsoft Office and competency in using databases (any) to manage information.
  • Ability to work under own initiative to prioritise and manage varied tasks.

Desirable

  • Some experience in fundraising, sales and/ or marketing in the charity sector.
  • Experience managing social media profiles and experience writing blogs or news pieces to advance of a cause.

Skills

Essential

  • Ability to work both independently and collaborate with others, as part of a team, as the task requires.
  • Ability to work under own initiative to manage varied workload and competing deadlines effectively.
  • Results oriented and problem solving approach to work and challenges; attention to detail.
Person Specification

Education/Qualifications/Training

Essential

  • Educated to NVQ Level 3 or equivalent qualification
  • Evidence of continued professional development

Desirable

  • Educated to GCSE standard or equivalent
  • Relevant A Level or equivalent qualifications

Experience

Essential

  • Excellent administrative, organisational and financial record keeping skills.
  • IT literate with excellent knowledge of Microsoft Office and competency in using databases (any) to manage information.
  • Ability to work under own initiative to prioritise and manage varied tasks.

Desirable

  • Some experience in fundraising, sales and/ or marketing in the charity sector.
  • Experience managing social media profiles and experience writing blogs or news pieces to advance of a cause.

Skills

Essential

  • Ability to work both independently and collaborate with others, as part of a team, as the task requires.
  • Ability to work under own initiative to manage varied workload and competing deadlines effectively.
  • Results oriented and problem solving approach to work and challenges; attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Director of Strategy

Lulu Tucker

lulu.tucker2@nhs.net

Details

Date posted

12 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-3218R

Job locations

Harrogate Hospital

Harrogate

HG2 7SX


Supporting documents

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