Lead Patient Pathway Coordinator - PSC
The closing date is 19 August 2025
Job summary
An exciting opportunity has arisen for a Lead Patient Pathway Coordinator to join the Planned and Surgical Care directorate. The successful candidate will provide efficient and effective administration services for outpatient bookings and patient pathway management.
This role will supervise a team of administrative staff, managing specialties across the care group. The successful candidate will be expected to prioritise their own workload to ensure registration of all referrals and booking of appointments are in line with the Trust's waiting time standards and the Trust's Patient Access Policy, seeking reference from the manager as required.
The successful candidate will work to defined working procedures to maximise effective use of clinic capacity and help ensure the Trust meets local and national waiting time targets. A significant responsibility of the role is to accurately record information on to systems and maintain patient appointment information submitted to the Trust.
Main duties of the job
The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.
Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.
About us
This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.
Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.
Candidates new to the NHS will receive 27 days holiday, plus bank holidays and a number of benefits such as NHS pension, discount at selected shops and restaurants and opportunities for promotion across the Trust.
Details
Date posted
05 August 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
421-PSC-3208A
Job locations
Harrogate & District NHS Foundation Trust
Lancaster Park Road
Harrogate
HG2 7SX
Employer details
Employer name
Harrogate and District NHS Foundation Trust
Address
Harrogate & District NHS Foundation Trust
Lancaster Park Road
Harrogate
HG2 7SX
Employer's website
https://www.hdft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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