Harrogate and District NHS Foundation Trust

Clinical Information Administrator - North House Surgery

The closing date is 18 August 2025

Job summary

North House Surgery is a busy GP practice where the Clinical Information Team plays a vital role in supporting the delivery of high-quality, patient-centred care. The team is responsible for the accurate collection, recording, and management of clinical data; ensuring the integrity of patient health records and enabling the practice to meet a range of contractual and regulatory requirements. These include QOF (Quality and Outcomes Framework), Enhanced Services, and national screening and immunisation programmes.

Working closely with clinical, managerial, and administrative colleagues, the team ensures that: All clinical correspondence is processed promptly and coded in accordance with NHS data standards and information governance policies. Electronic patient records for newly registered patients are maintained accurately and kept up to date. Patients are contacted in a timely and appropriate manner for routine care, including immunisations, regular health reviews, and any necessary monitoring related to long-term conditions and medication safety.

In addition to maintaining accurate records, the team provides essential reporting and data analysis to support continuous improvement, audit activity, and population health management across the practice.

Main duties of the job

The post holder will support both clinical and administrative teams by ensuring the accurate and timely input, management, and reporting of clinical data. This role is essential in maintaining the quality of patient records, supporting the practice's compliance with national and local performance targets, and enhancing patient care through the effective use of information.

The role involves regular communication with a range of internal and external professionals, including GPs, clinical staff, administrative colleagues, pharmacies, and partner organisations. Working under the guidance of the Clinical Information Manager, the post holder must be highly organised, adaptable, and able to manage multiple priorities in a busy and detail-focused environment.

A flexible and proactive attitude is essential, as is a strong commitment to teamwork, high standards of patient care, and maintaining confidentiality at all times.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.

Details

Date posted

04 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

421-CORP-3204R

Job locations

North Street Surgery

North Street

Ripon

HG4 1HL


Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Claire Collins on clare.collins11@nhs.net

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Claire Collins on clare.collins11@nhs.net

Person Specification

Criteria

Essential

  • A-levels or higher education qualifications ie. NVQ level 3 (or equivalent).
  • Previous experience working in an administrative office
  • Experience of using Microsoft Office.

Desirable

  • Relevant training in information governance or data protection.
  • Relevant training in information governance or data protection.
  • Relevant training in information governance or data protection.
  • Experience in clinical audits and reporting.
Person Specification

Criteria

Essential

  • A-levels or higher education qualifications ie. NVQ level 3 (or equivalent).
  • Previous experience working in an administrative office
  • Experience of using Microsoft Office.

Desirable

  • Relevant training in information governance or data protection.
  • Relevant training in information governance or data protection.
  • Relevant training in information governance or data protection.
  • Experience in clinical audits and reporting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

North Street Surgery

North Street

Ripon

HG4 1HL


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

North Street Surgery

North Street

Ripon

HG4 1HL


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical information supervisor

Lorraine Parsons

lparsons3@nhs.net

01765690666

Details

Date posted

04 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

421-CORP-3204R

Job locations

North Street Surgery

North Street

Ripon

HG4 1HL


Supporting documents

Privacy notice

Harrogate and District NHS Foundation Trust's privacy notice (opens in a new tab)