Endoscopy Clerical Officer (Bookings and Reception)
The closing date is 09 July 2025
Job summary
The post holder will provide a high quality support service within the Endoscopy Department for both admin teams (bookings/reception teams), both across the Trust and as such, will need to be able to communicate well with patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the Trust. A versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
The Endoscopy Support Officer is responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of 'real time data entry'. All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
The Endoscopy Unit has five procedure rooms in order to carry out a wide range of endoscopy procedures.
Main duties of the job
The Endoscopy Office and department is a very busy speciality which is responsible for the validation and management of patient waiting lists for Endoscopic procedures within HDFT. This includes patients waiting for in patient procedures as well as outpatient procedures and surveillance and also providing cover for reception / retrieval of patient medical records.
The administrative office supports the work of the clinicians and nursing staff within the department working closely with all members of the multi-disciplinary team and other departments.
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Details
Date posted
25 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
421-LTUCC-3124R
Job locations
Harrogate Hosopital
Lancaster Park Road
Harrogate
HG2 7SX
Employer details
Employer name
Harrogate and District NHS Foundation Trust
Address
Harrogate Hosopital
Lancaster Park Road
Harrogate
HG2 7SX
Employer's website
https://www.hdft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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