Patient Pathway Co-ordinator - PSC

Harrogate and District NHS Foundation Trust

The closing date is 15 May 2025

Job summary

Are you looking for a new challenge working with a supportive and inclusive team where you can make a difference for our patients? If so, this role may be a perfect opportunity for you.

We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality outpatient service across the Planned and Surgical Care Directorate.

Main duties of the job

The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.

Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.

About us

This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.

Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.

Candidates new to the NHS will receive 27 days holiday, plus bank holidays and a number of benefits such as NHS pension, discount at selected shops and restaurants and opportunities for promotion across the Trust.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-1881R-A

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Samantha Smith 01423 553427 or email on samantha.smith85@nhs.net

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Samantha Smith 01423 553427 or email on samantha.smith85@nhs.net

Person Specification

Essential

Essential

  • A good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent
  • Previous experience of booking appointments
  • Ability to set tasks for the team

Desirable

  • Higher Education
  • Previous experience of working within the NHS
  • Previous experience of working in a supervisory role
Person Specification

Essential

Essential

  • A good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent
  • Previous experience of booking appointments
  • Ability to set tasks for the team

Desirable

  • Higher Education
  • Previous experience of working within the NHS
  • Previous experience of working in a supervisory role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Patient Pathway Manager - PSC

Samantha Smith

samantha.smith85@nhs.net

01423553427

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-1881R-A

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX


Supporting documents

Privacy notice

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