Private Patient Administrator

Harrogate and District NHS Foundation Trust

This job is now closed

Job summary

To work as part of the Harrogate Harlow Private Patients Service administrative team providing administrative support of a high standard. Demonstrating due diligence while promoting effective working practices commensurate with the post, and maintaining confidentiality relating to the welfare and treatment of patients and staff at all times

Main duties of the job

Is responsible for dedicated outpatient clinics ensuring that at all times a high quality service is provided to patients, consultants and their staff.
Ensures that all clinic slots are filled appropriately maximising clinic usage.
Monitors effectiveness of clinic lists, following consultation re-profiles clinics, where necessary, ensuring on a daily basis the smooth running of all outpatient clinics.

For a full list please see attached the job description

About us

At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Date posted

11 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

421-CORP-1650R

Job locations

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Job description

Job responsibilities

For more information please see the job description attached and for any questions please contact Sam Layfield on sam.layfield@nhs.net or 01423 554567

Job description

Job responsibilities

For more information please see the job description attached and for any questions please contact Sam Layfield on sam.layfield@nhs.net or 01423 554567

Person Specification

Experience

Essential

Previous recent experience of working in a clerical / administrative role within Private Healthcare
Experienced in offering excellent customer service within a patient facing role
Ability to work under pressure to meet tight deadlines in a busy environment

Desirable

Working knowledge of Microsoft Office, Word for Windows and internet/web skills or equivalent.
3 GCSEs or equivalent including English at Grade C or above

Person Specification

Experience

Essential

Previous recent experience of working in a clerical / administrative role within Private Healthcare
Experienced in offering excellent customer service within a patient facing role
Ability to work under pressure to meet tight deadlines in a busy environment

Desirable

Working knowledge of Microsoft Office, Word for Windows and internet/web skills or equivalent.
3 GCSEs or equivalent including English at Grade C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information