Job summary
An exciting opportunity to cover maternity leave has arisen within the People and Culture Team.
The post holder will work within the umbrella of the People and Culture situated in the Corporate Directorate which includes other functions such as Finance, Payroll, Risk Management, IT, etc.
The post-holder will:
- Assist with the development, running, maintenance and results provision of the HDFT Staff App, HDFT InPulse Colleague Survey and National Staff Survey.
- Provide ongoing support to the users of the HDFT InPulse Colleague Survey.
- Proactively deal with a range of queries arising as required.
- Co-ordinate external services in conjunction with the Senior OD Practitioner based on feedback from the HDFT Staff App and HDFT InPulse Colleague Survey.
- Provide relevant to support Organisational Development priorities and activities.
Main duties of the job
Assist with the implementation and provide on-going support for the HDFT Staff App and HDFT InPulse Colleague Survey functionality.
Manage the Employee Experience inbox ensuring all queries are responded to in a timely manner.
Provide first line user support for the HDFT InPulse Colleague Survey and provide advice to users where difficulties or questions arise.
Assimilate and maintain a library of handbooks, user manuals, advisory notes and other documentation related to the functioning and use of HDFT InPulse Colleague Survey.
Train users in the use of the system on a one-to-one basis.
Assist with the identification of the current procedures and the implementation of new ways of working where applicable.
Run routine and ad-hoc reports from the system to identify and provide information to assist with the management of feedback.
Manipulate data from NHS Staff Survey, HDFT Staff app and Quarterly InPulse Survey into required format.
Liaise with the Senior OD Practitioner to provide and co-ordinate necessary support based on survey results.
Grant access to the HDFT Staff App and HDFT InPulse Colleague Survey, appropriate to the user's responsibility and authorised signatory.
Responsible for setting up new managers or supervisors on the HDFT InPulse Colleague Survey.
Liaise with internal and external stakeholders under the direction of the Senior OD practitioner to contribute towards Organisational Development.
About us
At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, Harrogate and District NHS Foundation Trust is the place for you.
We employ more than 5,000 staff across North Yorkshire and beyond. We provide community services from Scarborough to Skipton, and offer hospital-based services from Harrogate District Hospital and Ripon Community Hospital. The roles we offer reflect the range of services we provide - they include nursing and medical roles, but also clinical support roles, apprenticeships, administrative roles and management positions as well as work experience and voluntary opportunities. Explore more about the types of roles we offer and current vacancies on our jobs page.
Job description
Job responsibilities
Please see attached job description and person specification. If you have any questions, please contact Paul Jefferson on Paul.Jefferson1@nhs.net
Job description
Job responsibilities
Please see attached job description and person specification. If you have any questions, please contact Paul Jefferson on Paul.Jefferson1@nhs.net
Person Specification
Qualifications
Essential
- Diploma level qualification (or equivalent experience at that level)
Desirable
- Qualifications in Microsoft Office
Experience
Essential
- Experience of office or busy environment
- Planning and organising workload to meet deadlines
Desirable
- Experience of working in the NHS
- Experience of the InPulse, Mobile Apps or NHS Staff Survey data
Knowledge
Desirable
- Awareness of Human Resource policies and procedures, HR best practice, employment legislation, and equal opportunities issues.
Skills and Aptitudes
Essential
- Excellent communication skills - both verbal and written
- Advanced keyboard skills
- Able to prioritise and respond flexibly to changing demands
- Commitment to equal opportunities
- Excellent attention to detail and accuracy
- Ability to effectively manage competing demands
- Ability to communicate technical concepts and terms to a non-technical audience
- Able to use initiative
- Able to work without direct supervision
- Adaptable and pro-active
- Ability to work within a team and communicate effectively with staff at all levels
- Ability to manipulate data
Desirable
- Competent in the use of computer packages
- Use knowledge and experience to anticipate and support the needs of managers/directors.
Personal Ciurcumstances
Essential
- Satisfactory attendance record
Desirable
- Displays enthusiasm for self-development
Other
Essential
- Flexible approach to work
- Legally entitled to work in the UK
Person Specification
Qualifications
Essential
- Diploma level qualification (or equivalent experience at that level)
Desirable
- Qualifications in Microsoft Office
Experience
Essential
- Experience of office or busy environment
- Planning and organising workload to meet deadlines
Desirable
- Experience of working in the NHS
- Experience of the InPulse, Mobile Apps or NHS Staff Survey data
Knowledge
Desirable
- Awareness of Human Resource policies and procedures, HR best practice, employment legislation, and equal opportunities issues.
Skills and Aptitudes
Essential
- Excellent communication skills - both verbal and written
- Advanced keyboard skills
- Able to prioritise and respond flexibly to changing demands
- Commitment to equal opportunities
- Excellent attention to detail and accuracy
- Ability to effectively manage competing demands
- Ability to communicate technical concepts and terms to a non-technical audience
- Able to use initiative
- Able to work without direct supervision
- Adaptable and pro-active
- Ability to work within a team and communicate effectively with staff at all levels
- Ability to manipulate data
Desirable
- Competent in the use of computer packages
- Use knowledge and experience to anticipate and support the needs of managers/directors.
Personal Ciurcumstances
Essential
- Satisfactory attendance record
Desirable
- Displays enthusiasm for self-development
Other
Essential
- Flexible approach to work
- Legally entitled to work in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
