York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 13 April 2026

Job summary

We are seeking a highly skilled, adaptable, and motivated Healthcare Support Worker who is passionate about delivering exceptional care within this specialist area.

Ward 39 is York Hospital's designated Fractured Neck of Femur (NOF) ward, providing highly specialised care to some of the Trust's most vulnerable patients. In 2025, over 460 fractured NOF patients were admitted to the Trust, and Ward 39 plays a pivotal role in delivering safe, compassionate, evidence-based care to this complex group of patients.

Fractured NOF patients are typically frail, elderly, and often present with cognitive impairment, including dementia and delirium. Many require significant emotional support, enhanced communication skills, and personalised, dignified care.

This role will suit someone who:o Has a keen interest or experience in dementia, Alzheimer's disease, cognitive impairment, or frailty nursing,o Thrives in a fast paced, specialist clinical environment,o Wants to develop expertise in the care of vulnerable older adults,o Is committed to providing high quality, person centred care every day.

A 3-week Healthcare Academy training programme will be delivered as part of your induction. Alongside this training our Clinical Educator team in Surgery offer a comprehensive induction and you will be supported through a probationary period which is tailored to your needs, and that supports your individual requirements.

Main duties of the job

As a Healthcare Support Worker on Ward 39, you will play a vital part in supporting patients throughout their entire hospital journey. Your responsibilities will include:o Personalised Patient Careo Delivering excellent day to day nursing care to frail and elderly patientso Supporting patients with personal care, mobility, nutrition, and comforto Providing meaningful interaction to reduce distress and promote wellbeingo Cognitive Impairment-Focused Careo Supporting patients living with dementia, delirium, and other cognitive disorderso Using person centred approaches to improve communication and reduce anxietyo Contributing to safe monitoring, engagement, and patient reassuranceo Safety & Specialist Careo Promoting best practice in falls preventiono Contributing to pressure ulcer prevention, assessment, and careo Escalating concerns promptly to the nursing teamo Rehabilitation & Discharge Supporto Assisting patients in early mobilisation and basic rehabilitation exercises

About us

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at yhs-tr.recruitment@nhs.net

Trust Information Pack:https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

419-Mar26-HCSW-SY

Job locations

York Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

Interviews for this position will be held in person ONLY. Remote interviews will not be available.

Please note this advert may close early if a high number of applications are received, we advise you to submit your application at your earliest convenience to avoid disappointment.

Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

Interviews for this position will be held in person ONLY. Remote interviews will not be available.

Please note this advert may close early if a high number of applications are received, we advise you to submit your application at your earliest convenience to avoid disappointment.

Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Qualifications

Essential

Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent).
Demonstrable effective written and verbal communication skills
Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet)

Experience

Essential

Understanding of patient-centered care and the role of the HCSW

Values

Essential

Kindness, Openness, Excellence

Person Specification

Qualifications

Essential

Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent).
Demonstrable effective written and verbal communication skills
Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet)

Experience

Essential

Understanding of patient-centered care and the role of the HCSW

Values

Essential

Kindness, Openness, Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)