Job summary
Are you an experienced administrator?
Are you looking for a new challenge?
We are looking for a highly motivated, compassionate person to join the Neurology AHP Therapy Service, at York Hospital.
We are consistently working towards improving our services for our patients, and are looking for an individual who can demonstrate excellent interpersonal and administrative skills to join our team.
The successful candidate will be required to work well under pressure and demonstrate the ability to prioritise the demands of a busy service, and manage their time and workload effectively.
You must possess excellent communication skills and be able to develop good working relationships with the administrative, managerial and clinical colleagues to work as an effective member of the team.Interviews for this role will be face to face at the York site only with not remote option available.
Main duties of the job
The post will provide a varied and interesting workload, including, but not limited to these key areas:
- Being the first point of contact for patient queries related to the neurology therapy outpatient service.
- Generate, organise, and monitor therapy clinics for the neurology therapy outpatient service.
- Organise, cancel, and book patient appointments within the neurology therapy outpatient service.
- Monitor referrals and add these to the electronic triage system.
- Support with team meetings and transcription.
The post holder will be based at York Hospital.
We would encourage any interested candidates to contact the recruiting manager to discuss the role.
About us
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Knowledge, Training & Experience
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
- Previous Secretarial/ Administrative experience (6 months minimum)
Desirable
- Previous experience of supervising others/the work of others
Personal Attributes & Skills
Essential
- Self-disciplined/motivated to function independently
- Able to organise and prioritise own workload
- Possess a range of communication skills
Desirable
Person Specification
Knowledge, Training & Experience
Essential
- Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
- Previous Secretarial/ Administrative experience (6 months minimum)
Desirable
- Previous experience of supervising others/the work of others
Personal Attributes & Skills
Essential
- Self-disciplined/motivated to function independently
- Able to organise and prioritise own workload
- Possess a range of communication skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
