Administrator Diabetes and Endocrinology
The closing date is 26 March 2026
Job summary
We are looking for an administrator to join our Diabetes and Endocrinology Admin Team at York Hospital.
Our ideal candidate would demonstrate excellent interpersonal and administrative skills, and the ability to develop positive working relationships with the team.
This is a busy department and this role requires confident use of clinical IT systems and Microsoft Office, daily contact with patients and clinicians, a professional telephone manner, good organisational skills and the ability to work collaboratively within a small and friendly team.INTERVIEWS FOR THIS ROLE WILL BE HELD FACE TO FACE ONLY WITH NO REMOTE OPTION AVAILABLE
Main duties of the job
The role provides a varied and interesting workload including, but not limited to:
- Clinic reception duties including receiving and supporting patients arriving for appointments, ensuring a positive patient experience.
- Processing patient referrals to the service.
- Liaise with clinical and admin staff within the team and across other services.
- Monitoring clinic availability and booking/rescheduling patient appointments.
- Be the first point of contact for all telephone and face to face enquiries.
- Monitor, maintain and update electronic Worklists, ensuring all items are actioned in a timely manner and any issues are escalated appropriately.
- Admin support and booking for information and training events.
- General administrative tasks including monitoring and ordering stock and supplies, managing shared inboxes and emails, scanning, printing, handling incoming mail.
- Produce reports and other documents as required to analyse worklists and provide information.
- Maintain patient confidentiality at all times.
- Any other administrative or clerical duties which may be required as part of this role.Please note, this role is based onsite with no remote working possible, due to the nature of the role.
About us
For further information on working for our Trust, please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
12 March 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
419-7601444-A-MY
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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