York and Scarborough Teaching Hospitals NHS Foundation Trust

Senior Healthcare Support Worker

The closing date is 20 March 2026

Job summary

Would you like to work as part of a friendly, dynamic team within Selby's community hospital?

Selby Outpatient Department has opened up a new position for a Band 3 Senior Healthcare Assistant for 20 hours per week.

Our department is a diverse Outpatient department supporting clinics from many different specialities. We also have a Dermatology treatment area, providing nurse led treatments for skin conditions, a theatre used for Dermatology Surgery and larger theatre used for Maxillofacial surgery.

We are a small and friendly team who work closely together to provide a welcoming environment for colleagues, patients, and relatives. We provide nursing and medical care for people of all ages, with many different conditions.

As a Senior Healthcare Assistant within our department, you will assist in dermatology and maxillofacial theatres and assist consultants to run specialist clinics completing procedures for a variety of different specialities. You will be responsible for performing clinical observations,preparing clinics and equipment including ordering of stock and assisting registered staff as appropriate. Training will be provided where necessary.

You are welcome to arrange to visit the department before applying.

Main duties of the job

Greet and receive patients, carers and visitors to the department in line with Trust values, providing appropriate information to them about facilities and services
Act as a point of contact where appropriate
Attend department meetings and contribute to discussions about improvement of patient care
Respond to informal complaints during routine duties, in line with local policies and procedures and escalate concerns you are unable to resolve to an appropriate person
Escalate immediately any concerns regarding patient care to a registered practitioner
Maintain the patient's comfort, dignity, and privacy at all times
Provide patients with the fundamentals of personal care, including but not limited to:Personal hygiene; elimination care; enablement of independence; skin care andhealth; nutritional & hydration support; promote comfort and contributing to pain alleviation
Undertake fundamental clinical tasks delegated by registered practitioners, including:- Record patient's observations and report any abnormalities to a registered nurse- Assist with procedures that support diagnosis, for example obtaining a urine sample from a patient, providing an electrocardiogram or undertaking glucose-urine analysis
Undertake wound observation, cleaning and applying complex dressings where appropriate

About us

Trust Information Pack:https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7807845-SHC-CSD

Job locations

New Selby War Memorial Hospital

Doncaster Road

Selby

YO8 9BX

Job description

Job responsibilities

Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You areadvised to submityourapplication at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications fromeveryone,while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive fromdifferent backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part ofseekingto become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You areadvised to submityourapplication at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Education, Qualifications and Training

Essential

Completion of the Skills for Health Care Certificate (or equivalent).

Desirable

Level 3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship
Numeracy and literacy skills to Level 2 (GCSE Grade 4-9, A-C or equivalent).

Experience

Essential

1-year's previous experience in a Health Care Support Worker role.

Skills

Essential

Demonstrable effective written and verbal communication skills.
Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation.
Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).

Desirable

Experience in a health or social care setting
Ability to communicate health-related information

Person Specification

Education, Qualifications and Training

Essential

Completion of the Skills for Health Care Certificate (or equivalent).

Desirable

Level 3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship
Numeracy and literacy skills to Level 2 (GCSE Grade 4-9, A-C or equivalent).

Experience

Essential

1-year's previous experience in a Health Care Support Worker role.

Skills

Essential

Demonstrable effective written and verbal communication skills.
Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation.
Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).

Desirable

Experience in a health or social care setting
Ability to communicate health-related information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

New Selby War Memorial Hospital

Doncaster Road

Selby

YO8 9BX

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

New Selby War Memorial Hospital

Doncaster Road

Selby

YO8 9BX

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)