York and Scarborough Teaching Hospitals NHS Foundation Trust

GI Cancer Care Coordinator

The closing date is 10 March 2026

Job summary

We are seeking a dynamic and motivated GI Cancer Care Coordinator to join our supportive Cancer Nursing Team at York and Scarborough Teaching Hospitals. Our team is committed to delivering excellent care and improving the experience of people affected by GI cancers, and your role will make a meaningful difference.

We are looking for a proactive, compassionate individual who can work independently and as part of a busy multidisciplinary team. You will support specialist nurses in providing safe, effective, high-quality care.

The ideal candidate will have strong communication and interpersonal skills and feel confident working with clinicians, patients, and allied professionals. You will demonstrate empathy and provide clear, reassuring information to patients and families, often in emotive situations. Excellent organisational skills, attention to detail, and confidence using a range of IT systems are essential, along with the ability to manage confidential information appropriately. You should be self-motivated and committed to ongoing personal and professional development.

This is a full-time role (37.5 hours per week) based primarily at York Hospital.

For more information or an informal discussion, please contact Team Leaders Ruth Jacobs or Suzanne Anderson on 01904 724126.

Interviews will be held in person only at York Hospital. Remote interviews will not be available.

We look forward to receiving your application and welcoming you to our dedicated Cancer Nursing Team.

Main duties of the job

Act as a key contact for cancer patients and families, responding with professionalism, empathy and sensitivity. Provide consistent, person-centred support across diagnosis, treatment, follow-up, and where appropriate palliative and Best Supportive Care pathways, ensuring a positive experience during complex and distressing times. Offer clear information, guidance and emotional support, escalating concerns to the Clinical Nurse Specialist (CNS) as required.

Undertake Holistic Needs Assessments (HNAs) identifying physical, emotional, social and practical needs. Liaise with relevant professionals to address concerns, document outcomes, contribute to treatment summaries, and arrange timely referrals and signposting to appropriate services.

Make proactive support calls, including for patients on palliative or BSC pathways, recognising changes in wellbeing and escalating concerns appropriately. Manage correspondence effectively and assist with practical support such as transport and non-clinical referrals, including benefits and community services. Maintain up-to-date knowledge of local support networks.

Monitor cancer tracking systems to ensure pathway coordination and accurate documentation, including patient interactions, reports, and referrals. Support the CNS team with administrative tasks, maintain patient information resources, and coordinate handovers to ensure continuity of care. Contribute to service improvement, health promotion, and ongoing professional development.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

24 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Compressed hours

Reference number

419-7590676-CCC-CSD

Job locations

York Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Interviews for this position will be held in person ONLY at (hospital site). Remote interviews will not be available.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Interviews for this position will be held in person ONLY at (hospital site). Remote interviews will not be available.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Experience

Essential

Experience within/ or understanding of the field of oncology
Experience of working with cancer patients
Experience of working with multi professional teams
Experience of waiting time targets
Experience of telephone triage and patient contact

Desirable

Experience of managing resources
Experience of audit and data collection

Knowledge

Essential

Evidence of ability to develop effective working relationships with different levels and disciplines internal and external to the organisation

Desirable

Knowledge of databases and spreadsheets
Administrative support for the clinical team including use of Microsoft office and experience of CPD

Qualifications

Essential

Educated to GCSE/O Level or equivalent standards in core subjects or evidence of working at that level
HNC/NVQ level 3 or equivalent

Desirable

Administration qualification

Person Specification

Experience

Essential

Experience within/ or understanding of the field of oncology
Experience of working with cancer patients
Experience of working with multi professional teams
Experience of waiting time targets
Experience of telephone triage and patient contact

Desirable

Experience of managing resources
Experience of audit and data collection

Knowledge

Essential

Evidence of ability to develop effective working relationships with different levels and disciplines internal and external to the organisation

Desirable

Knowledge of databases and spreadsheets
Administrative support for the clinical team including use of Microsoft office and experience of CPD

Qualifications

Essential

Educated to GCSE/O Level or equivalent standards in core subjects or evidence of working at that level
HNC/NVQ level 3 or equivalent

Desirable

Administration qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)