York and Scarborough Teaching Hospitals NHS Foundation Trust

Senior Healthcare Support worker

The closing date is 12 November 2025

Job summary

Ward 36 (gastroenterology and hepatology) have an exciting opportunity for an enthusiastic, motivated and experienced health care support worker to join our friendly and dynamic team. We are looking for caring individuals who have a flexible approach to working and have previous experience of band 2 or band 3 health care support worker .

The successful applicants must possess excellent communication skills and enjoy working as part of a team. We require a health care support worker who has drive and passion for this area of work and is committed to the deliver a high standard of care.

The post advertised will have a probationary period where the successful candidates will be expected to have completed the relevant training , OSCEs and gained competence in cannulation, venepuncture, wound dressings, observations and assist with procedures that support diagnosis e.g. urine or stool samples. .

By submitting this application you acknowledge that interviews will be held in person ONLY and no remote interviews will be offered

Main duties of the job

Our successful candidate will:

Assist the registered practitioner in providing high quality compassionate care and assistance to patients/relatives and their carers, appropriate to their needs.

Be responsible for carrying out tasks as delegated by the registered practitioner, who has overall accountability for delegating care.

Provide pastoral support to new starters to the ward in a kind and compassionate manner.

Use their own initiative within the level of competence to complete day to day activities for the role.

Comply with the Trust's vision, values and behavioural Framework.

Please see attached Job description and specification for full details of the job advertised

About us

For further information about working for our Trust, please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

  • 27 days holiday rising to 33 days (depending on NHS Trust service)

  • A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

  • A variety of different types of paid and unpaid leave covering emergency and planned leave

  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

  • NHS Car Lease scheme and Cycle to Work scheme

  • An extensive range of learning and development opportunities

  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

419-7553783-SHW-MY

Job locations

Ward 36

Wigginton Road

York

YO31 8HE


Job description

Job responsibilities

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

Essential

  • Completion of the Skills for Health Care Certificate (or equivalent)

Desirable

  • Level 3 qualification or equivalent (UK equivalent) (Health and Social Care qualification preferred) or working towards
  • Numeracy/literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent)

Experience

Essential

  • 1-year's previous experience in a Health Care Support Worker role

Skills

Essential

  • Demonstrable effective written and verbal communication skills
  • Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).
  • Ability to prioritise tasks
  • Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation.

Desirable

  • Able to escalate to colleagues about anything which falls outside the scope of role.
  • Able to accurately communicate health-related information to patients and colleagues in an understandable way, adapting communication style to meet the needs of the recipient.
  • Able to use my own initiative in relation to the tasks associated with role.
Person Specification

Qualifications

Essential

  • Completion of the Skills for Health Care Certificate (or equivalent)

Desirable

  • Level 3 qualification or equivalent (UK equivalent) (Health and Social Care qualification preferred) or working towards
  • Numeracy/literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent)

Experience

Essential

  • 1-year's previous experience in a Health Care Support Worker role

Skills

Essential

  • Demonstrable effective written and verbal communication skills
  • Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).
  • Ability to prioritise tasks
  • Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation.

Desirable

  • Able to escalate to colleagues about anything which falls outside the scope of role.
  • Able to accurately communicate health-related information to patients and colleagues in an understandable way, adapting communication style to meet the needs of the recipient.
  • Able to use my own initiative in relation to the tasks associated with role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Ward 36

Wigginton Road

York

YO31 8HE


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Ward 36

Wigginton Road

York

YO31 8HE


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward manager

Laura Dodd

Laura.dodd8@nhs.net

01904726036

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

419-7553783-SHW-MY

Job locations

Ward 36

Wigginton Road

York

YO31 8HE


Supporting documents

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