York and Scarborough Teaching Hospitals NHS Foundation Trust

Dermatology Patient Receptionist

The closing date is 30 October 2025

Job summary

We are pleased to be able to advertise this exciting opportunity to join our Dermatology Team as a Band 2 Receptionist/Administrator.

The post is based at York Teaching Hospital and the successful applicant will join a small team providing administration and reception cover. The role will also involve providing general information and being the initial point of contact to patients and their families.

Main duties of the job

The role involves dealing with routine enquiries, processing referrals, recording information on relevant systems and other administration tasks relating to the role. Due to the nature of the role, it involves dealing with personal and sensitive information, therefore the post holder must maintain confidentiality at all times.

We are looking for a self-disciplined and motivated individual who has good communication skills and someone who is willing to work hard alongside our existing team.

We look forward to receiving your application!

About us

For more information about our Trust, please visit;

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

419-7537250-AO-CSD

Job locations

York Teaching Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Qualifications, Knowledge

Essential

GCSE grade C and above or equivalent in English and Maths.
Computer literacy skills to RSA2, NVQ 2 or equivalent

Desirable

Previous experience of NHS outpatient's services/customer services

Skills

Essential

Ability to manage own workload
Ability to work under pressure and maintain calm whilst dealing with anxious/distressed patients
Previous Customer Service and Admin Reception Experience

Person Specification

Qualifications, Knowledge

Essential

GCSE grade C and above or equivalent in English and Maths.
Computer literacy skills to RSA2, NVQ 2 or equivalent

Desirable

Previous experience of NHS outpatient's services/customer services

Skills

Essential

Ability to manage own workload
Ability to work under pressure and maintain calm whilst dealing with anxious/distressed patients
Previous Customer Service and Admin Reception Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Teaching Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Teaching Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)