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York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 21 October 2025

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Job summary

This post will provide excellent grounding for any Healthcare Support Worker with a genuine interest in children's care and its treatments, and could lead to a rewarding future in York Paediatrics. The post has to offer:

  • You will be based on the Paediatric wards in York
  • To assist and support members of the multi-professional team in order to provide a high standard of patient - cantered care; performing duties without the need for constant direct supervision.
  • Being part of a forward thinking, dynamic, supportive and friendly team

Main duties of the job

  • Assist the nursing team
  • Undertake observations on patients
  • Support the families and children
  • Help with general cleanliness and upkeep of the ward
  • Support the medics with procedures

Support doctors in clinic and assist with weighing and measuring

Please be aware that you must be able to attend a full time induction programme for the first 4 weeks in your new role.

Interviews for this position will be held in person ONLY at York Hospital. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

About us

For more information about our Trust, please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7515246-HCSW-FH

Job locations

York Hospital

Wigginton Road

York

YO31 8HE


Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Education, Qualifications and Training

Essential

  • Basic literacy/ numeracy skills preferably gained through secondary school education
  • Willingness to undertake training

Desirable

  • NVQ/ QCF Level 2 in a health-related subject

Experience & Knowledge Required

Essential

  • Detailed understanding of the role of a HCSW
  • Awareness of what is important to a patient

Desirable

  • Experience in a care setting

Skills & Attributes

Essential

  • Good command of written and verbal English
  • Able to communicate well with patients and other members of staff (face to face or over the phone)
  • Basic IT skills
  • Understanding of how to work as part of a team
  • Have the courage to challenge & question appropriately

Aptitude & Personal Qualities

Essential

  • Caring Compassionate, Sympathetic Patience, Polite & Friendly, Approachable
  • Professional (including neat and tidy), Honest, Reliable, Motivated
  • Ability to cope with emotionally stressful situations

Values, Drivers & Motivators

Essential

  • Ability to demonstrate our organisational values and behaviours
Person Specification

Education, Qualifications and Training

Essential

  • Basic literacy/ numeracy skills preferably gained through secondary school education
  • Willingness to undertake training

Desirable

  • NVQ/ QCF Level 2 in a health-related subject

Experience & Knowledge Required

Essential

  • Detailed understanding of the role of a HCSW
  • Awareness of what is important to a patient

Desirable

  • Experience in a care setting

Skills & Attributes

Essential

  • Good command of written and verbal English
  • Able to communicate well with patients and other members of staff (face to face or over the phone)
  • Basic IT skills
  • Understanding of how to work as part of a team
  • Have the courage to challenge & question appropriately

Aptitude & Personal Qualities

Essential

  • Caring Compassionate, Sympathetic Patience, Polite & Friendly, Approachable
  • Professional (including neat and tidy), Honest, Reliable, Motivated
  • Ability to cope with emotionally stressful situations

Values, Drivers & Motivators

Essential

  • Ability to demonstrate our organisational values and behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Sister 17/Day Unit

Helen Lamb

helen.lamb14@nhs.net

01904726764

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7515246-HCSW-FH

Job locations

York Hospital

Wigginton Road

York

YO31 8HE


Supporting documents

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