York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 08 October 2025

Job summary

We are looking for people who are caring, compassionate and love the challenge of a busy unit. You will be guided in your role by our friendly and supportive team.

For this role, you will have to demonstrate excellent communication skills, display a positive professional manner, be adaptive to change and work well with a diverse team of professionals.

In return, we will provide the opportunity and support for both personal and professional growth, learning and development.

We encourage you to get in touch to arrange an informal visit to see our fantastic team and department.

Please note: this role requires cross site working

Main duties of the job

To assist the registered practitioner in providing high quality compassionate care and assistance to patients/relatives and their carers, appropriate to their needs.
Responsible for carrying out tasks as delegated by the registered practitioner, who has overall accountability for delegating care.
To provide pastoral support to new starters to the ward in a kind and compassionate manner.
To use own initiative within the level of competence to complete day to day activities for therole.

About us

Interviews for this position will be held in person ONLY. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

Trust Information Pack: https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

419-7478341-HCSW-SY

Job locations

York Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Skills and Attributes

Essential

Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
Understanding of confidentiality requirements in a healthcare setting

Qualifications & Education

Essential

Successful completion of the care certificate

Desirable

Level 2 Maths and English (GCSE A-C or equivalent) or Functional Skills Level 2
Level 3 qualification or equivalent (UK equivalent) (Health and Social Care qualification preferred) or working towards

Knowledge & Experience

Essential

3 Years previous health care assistant experience.

Person Specification

Skills and Attributes

Essential

Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
Understanding of confidentiality requirements in a healthcare setting

Qualifications & Education

Essential

Successful completion of the care certificate

Desirable

Level 2 Maths and English (GCSE A-C or equivalent) or Functional Skills Level 2
Level 3 qualification or equivalent (UK equivalent) (Health and Social Care qualification preferred) or working towards

Knowledge & Experience

Essential

3 Years previous health care assistant experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)