Job summary
Are you looking for a new and exciting challenge?
We have a vacancies available to join Surgical wards at York Teaching Hospitals NHS Foundation Trust. We are looking to recruit dynamic, motivated and enthusiastic individuals to work in an exciting new role, as a Patient Services Assistant (PSA).
The PSA has a direct role in working closely with the healthcare staff to facilitate a number of ward processes and tasks which includes: preparing bed spaces for admissions, assisting patients with menu completion, feeding patients, administering patient drinks amongst other tasks.
Main duties of the job
This is an exciting opportunity for individuals looking to drive forward care provision with a passion and commitment to improving patient experience. The successful candidates will be team players, with a strong desire to provide compassionate care and empower others, within a friendly and supportive environment.
You must also be able to demonstrate good communication skills as you will be working closely and building effective relationships with colleagues from other healthcare professions. Previous experience in care provision or hospital based domestic services is desirable, but training in the role will be provided, and on-going training and advice are available from our experienced and supportive team.
We would strongly encourage anyone interested in this exciting opportunity to contact the Ward Sisterto discuss the role.
About us
For more information about our Trust, please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityou application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personel, including with applications for employment
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityou application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personel, including with applications for employment
Person Specification
Education, Qualifications and Training
Essential
- Good basic education - reading and writing plus basic numeric skills.
- Willingness to complete appropriate qualifications for work related training
Desirable
- Basic understanding of infection control
- Knowledge of NHS & Local Trust
Experience & Knowledge Required
Essential
- Able to understand and follow written and verbal instructions
- Effective oral and written communication skills
- Basic IT skills
- Flexible approach to work
- Able to work alone and with others as part of a team using initiative
- Previous experience of working with people
Desirable
- Ability to prioritise work of self and others
- Previous NHS experience
Aptitude & Personal Qualities
Essential
- Good customer service skills
- Flexible attitude to work, hours and duties
- Positive can do attitude
- Commitment to learning new skills
Person Specification
Education, Qualifications and Training
Essential
- Good basic education - reading and writing plus basic numeric skills.
- Willingness to complete appropriate qualifications for work related training
Desirable
- Basic understanding of infection control
- Knowledge of NHS & Local Trust
Experience & Knowledge Required
Essential
- Able to understand and follow written and verbal instructions
- Effective oral and written communication skills
- Basic IT skills
- Flexible approach to work
- Able to work alone and with others as part of a team using initiative
- Previous experience of working with people
Desirable
- Ability to prioritise work of self and others
- Previous NHS experience
Aptitude & Personal Qualities
Essential
- Good customer service skills
- Flexible attitude to work, hours and duties
- Positive can do attitude
- Commitment to learning new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
