York and Scarborough Teaching Hospitals NHS Foundation Trust

Ward Clerk

The closing date is 02 October 2025

Job summary

We have an exciting opportunity for a Ward Clerk on Day Unit in York Hospital. The day unit provides pre and post-surgical care to a wide variety of surgical specialities that attend for surgery and then discharged the same day.

Interested applicants must have excellent communication skills, be a good team player and enjoy meeting and working with the public.

Basic computer skills are also a requirement for the job and NHS experience would be an advantage, however full training will be given to the successful applicant on use of the hospital computer systems.

Main duties of the job

Receive general enquiries, via the telephone, email or face to-face, from, for example, patients, visitors, staff and others, possibly both internal and external.
Undertake basic Clerical tasks, such as:- production and issuing of already prepared standard and routine letters- distribution of incoming/outgoing post- filing- retrieval of files- photocopying- completion of standard Forms/Returns including the ordering of stock and supplies.
Type/word process routine letters and other appropriate documents.
Input data to relevant computerised databases
Ensure that both Trust and local Policies and Procedures are followed as necessary to own work.

About us

Trust Information Pack:https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7461808-WC-SY

Job locations

York Teaching Hospital

Wigginton Road

York

YO31 8HE

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

Person Specification

Qualifications, Knowledge, Training and Experience

Essential

Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
Computer literacy skills to RSA2, NVQ 2 or equivalent

Desirable

Previous Office/Administrative experience in an NHS environment
Previous Office/Administrative experience (1 year minimum)
Experience of dealing with confidential information

Skills

Essential

Able to organise and prioritise own workload
Possess sound communication skills
Ability to function effectively as part of a Team
Have the ability to exercise initiative

Personal Attributes

Essential

Self-disciplined/motivated

Person Specification

Qualifications, Knowledge, Training and Experience

Essential

Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
Computer literacy skills to RSA2, NVQ 2 or equivalent

Desirable

Previous Office/Administrative experience in an NHS environment
Previous Office/Administrative experience (1 year minimum)
Experience of dealing with confidential information

Skills

Essential

Able to organise and prioritise own workload
Possess sound communication skills
Ability to function effectively as part of a Team
Have the ability to exercise initiative

Personal Attributes

Essential

Self-disciplined/motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Teaching Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Teaching Hospital

Wigginton Road

York

YO31 8HE

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)