Clerical Officer - Waiting List
The closing date is 28 October 2025
Job summary
Here in the Waiting List department we are looking for an enthusiastic, motivated individual to join the team as a Clerical Officer.
This role is to provide clerical support to the Waiting List department, including producing and sending out standard letters, scanning, retrieval of files, ordering of stock and supplies and inputting data into computerised databases. There are also reception duties which include maintaining appointment systems, receiving general enquiries from patients, staff and visitors.
The successful candidate must be educated to GCSE level, including Maths and English at grade C or above, or equivalent qualification/demonstrable experience, as well as Computer literacy skills to RSA2, NVQ 2 or equivalent level.
Personal attributes should include being self disciplined and motivated, with an empathetic manner. Candidates should be able to work well in a team, prioritise their workload, have a flexible approach and possess sound communication skills.
In return we can offer you:
- A supportive & friendly working environment
- Active encouragement to learn and develop within your role
- Dedicated career pathways and great opportunities for continuing professional development
- Commitment to, and support for, your wellbeing
We look forward to receiving your application!
Main duties of the job
The post holder will have specific duties such as:
- Routine typing of standard appointment/dna/cancellation letters
- Creating patient files
- Photocopying/scanning
- Inputting data into computerised databases
- Reception duties i.e. answering telephone calls
- Receiving general enquiries from patients, staff and visitors
The successful candidate will need to have excellent communication and organisational skills, and be comfortable working within a busy and demanding environment.
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
Previous applicants need not apply.
About us
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
14 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
419-7440996-CO-SY
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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