York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 25 August 2025

Job summary

Are you passionate about making a real difference in the lives of Older Adults?

We are seeking a compassionate and dedicated Health Care Support Workers to join our Older Adults teams, providing high-quality person-centred care on the following wards:

Ward 28 - Acute Older Adult Care

Ward 35 - Acute Older Adult Care

Ward 37 - Dementia and Delirium

Whether you have previous experience or have never worked in healthcare before, we will help support you on your journey. We are looking for people with good communication skills, reliable and able to work flexibly to join our older adult teams.

As health care professionals we have the privilege of looking after those who can't always look after themselves, for some it's a short stay as they recover from the acute phase of their illness and for others it's providing care when they need it most and giving them dignity at the end of their lives.

We provide a 4 week full time induction programme covering all you need to know to contribute to patient care on our wards.

We would love to hear from you and can guarantee that as a Healthcare Support Worker, no two days will ever be the same.

Main duties of the job

As HCSW you will help our patients to remain as independent as they can be in the hospital setting. Working alongside the wider team you will provide support with Personal Hygiene and Nutritional and Hydration Support, which includes the following:

  • Supporting patients to eat & drink and serving their meals
  • Helping patients wash and dress, also shower
  • Taking patients to the toilet and assisting with personal cares
  • Spending time talking to patients, answering their questions where possible and making sure they are comfortable
  • Helping patients to get out of bed and move around
  • Supporting patients to change position in bed when unable to do so independently

Each ward has a developmental plan for HCSW to transition into a band 3 role at a future time in your career.

Progression from Band 2 to Band 3 is supported through structured development programmes, regular supervision, and access to educational resources. The transition is not solely based on time served but on the demonstration of competence, initiative, and a genuine commitment to patient-centred care. This involves acquiring additional competencies that enable the HCSW to take on more autonomous and specialised tasks. These may include undertaking enhanced clinical observations, supporting patients with complex care needs, and contributing to the development and implementation of individualised care plans.

About us

To find out more about what it is like to work for our Trust please visit the following link: https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

419-AUGUST-HCSW-MY

Job locations

York Teaching Hospital

Wigginton Road

York

YO31 8HE


Job description

Job responsibilities

Interviews for this position will be held in person ONLY at York Community Stadium on 1st September 2025. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

If you are successful at the shortlisting stage you will be invited to a Face to Face interview in York on 1st September 2025

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at yhs-tr.recruitment@nhs.net

Due to current Home Office guidelines, we are unable to offer sponsorship for this role.

This role is not eligible for re-imbursement of relocation expenses.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Please be aware that you must be able to attend a full time induction programme for the first 4 weeks in your new role, this must be within 3 months of your interview date.

Please note this vacancy is for our vacancies in medical Wards at our YORK site. If you would like to apply for other departments or locations, please visit our Trust website using the link below:

Vacancies at York and Scarborough Teaching Hospitals NHS Foundation Trust

We encourage you to watch the following video byclicking here

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

Interviews for this position will be held in person ONLY at York Community Stadium on 1st September 2025. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

If you are successful at the shortlisting stage you will be invited to a Face to Face interview in York on 1st September 2025

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at yhs-tr.recruitment@nhs.net

Due to current Home Office guidelines, we are unable to offer sponsorship for this role.

This role is not eligible for re-imbursement of relocation expenses.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Please be aware that you must be able to attend a full time induction programme for the first 4 weeks in your new role, this must be within 3 months of your interview date.

Please note this vacancy is for our vacancies in medical Wards at our YORK site. If you would like to apply for other departments or locations, please visit our Trust website using the link below:

Vacancies at York and Scarborough Teaching Hospitals NHS Foundation Trust

We encourage you to watch the following video byclicking here

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience & Knowledge Required

Essential

  • Understanding of patient-centered care and the role of the HCSW.

Desirable

  • Experience in a health or social care setting.

Values, Drivers & Motivators

Essential

  • Demonstrate knowledge and understanding of the Trust values
Person Specification

Experience & Knowledge Required

Essential

  • Understanding of patient-centered care and the role of the HCSW.

Desirable

  • Experience in a health or social care setting.

Values, Drivers & Motivators

Essential

  • Demonstrate knowledge and understanding of the Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Teaching Hospital

Wigginton Road

York

YO31 8HE


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York Teaching Hospital

Wigginton Road

York

YO31 8HE


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Sister

Georgina Yucebiyik

georgina.yucebiyik@nhs.net

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

419-AUGUST-HCSW-MY

Job locations

York Teaching Hospital

Wigginton Road

York

YO31 8HE


Supporting documents

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