York and Scarborough Teaching Hospitals NHS Foundation Trust

Admin Assistant Outpatients

The closing date is 07 August 2025

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Job summary

An exciting opportunity has arisen in Scarborough Hospital Outpatients Department for a Band 3 Administrative Assistant for 16 hours per week

This post is centered on the clinical activity within the department, managing room bookings, request and cancellations and ensuring that clinics are held in the right rooms at the right time with the right staff and equipment available. This post is essential to the effective running of the department.

You will need excellent communication and organizational skills and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently and be willing to be adaptable and flexible to meet the needs of this very busy department.

We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.

Main duties of the job

  • Knowledge/awareness of confidential information and record keeping.
  • Providing administrative support for the team.
  • Dealing with inquiries from other healthcare professionals and patients via email / phone / in person.
  • General administration to support the smooth running of the service, maintaining paper & electronic room planners. Populating weekly clinical activities.
  • To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided.

About us

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7212390-AAO-CSD

Job locations

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL


Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have

made a statement of intent to support all Defence personnel, including with applications for employment.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have

made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Knowledge, Training & Experience

Essential

  • Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
  • Word Processing and Computer literacy skills to RSA3/NVQ3 Level
  • Previous Secretarial/ Administrative experience (6 months minimum)

Desirable

  • Previous Office/Administrative experience in an NHS environment
  • ECDL qualification
  • Experience of dealing with confidential information.

Skills

Essential

  • Able to organise & prioritise own workload
  • Able to function effectively as part of a team.
  • Possess a range of communication skills.

Desirable

  • Supervisory skills

personal attributes

Essential

  • Self disciplined/motivated to function independently
Person Specification

Knowledge, Training & Experience

Essential

  • Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
  • Word Processing and Computer literacy skills to RSA3/NVQ3 Level
  • Previous Secretarial/ Administrative experience (6 months minimum)

Desirable

  • Previous Office/Administrative experience in an NHS environment
  • ECDL qualification
  • Experience of dealing with confidential information.

Skills

Essential

  • Able to organise & prioritise own workload
  • Able to function effectively as part of a team.
  • Possess a range of communication skills.

Desirable

  • Supervisory skills

personal attributes

Essential

  • Self disciplined/motivated to function independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Outpatient Sister

Alex Bailey

alex.bailey9@nhs.net

01723342612

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7212390-AAO-CSD

Job locations

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL


Supporting documents

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