Job summary
We are looking for an enthusiastic and passionate individual to join our team as the Liver Cancer Pathway Navigator.
The successful candidate will work alongside operational and clinical teams, to support the Hepatology Team to ensure regular surveillance of patients with Cirrhosis at risk of developing Liver Cancer across the Trust's region, and will be instrumental in proactively managing and escalating patient pathways. The role also forms a key point of contact for patients on these pathways, by providing information and support to address patient needs, improve the patient experience and support patients to attend appointments where necessary.
You will be required to liaise regularly with colleagues at all levels of the Trust, and must possess the ability to work autonomously and respond quickly to requests, from both patients and clinical & operational colleagues. It is important that you can adopt a calm, caring, and sensitive approach when providing appropriate support and signposting to both service users and staff.
The post will be based at York Hospital and remotely be part of a team that works across the Humber and North Yorkshire area.
We would encourage any interested candidates to contact the recruiting manager to discuss the role.
Please note - if you would like your application to be considered for secondment, you must secure agreement from your line manager beforehand that you can be released to undertake the role.
Main duties of the job
The post holder will act as a main point of contact for patients and carers, in coordinating and managing high quality patient care for patients on the Cirrhosis database.
The candidate will be responsible for managing the database, ensuring that records are kept up to date and patients are invited for surveillance within the correct timeframes. The candidate will also play a part in developing better ways of working and improvements to the pathway and patient management.
The pathway navigator will be expected to confidently manage information, using approved tools and procedures and have excellent communication and organisational skills.
Working closely with the Hepatology Clinical Nurse Specialist (CNS) team, you will have a key role in ensuring that patients have surveillance on time, supporting those patients through their investigations and acting as a key point of contact.
The post holder will be responsible for supporting the coordination of the patient pathway and the associated administrative functions; this may involve arranging investigations, appointments, and Multi-Disciplinary Team discussions in a timely manner to ensure the patient's needs are met.
About us
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
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Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Knowledge, Training, & Experience
Essential
- Computer literate with good knowledge and understanding of computer packages and databases, e.g. Microsoft Office
- Significant experience in an NHS environment, including experience working in a patient focused environmen
Desirable
- Understands the importance of maintaining confidentiality
Personal Attributes
Essential
- I am organised, prioritise my own workload and take responsibility for delivering results within agreed timescales with changing priorities, pressures and with frequent interruptions. I am able to work autonomously.
Skills & Abilities
Essential
- Ability to communicate both verbally and non-verbally with people at all level
- Ability to prioritise workloads and work under pressure maintaining accuracy and meeting deadlines
- Ability to show empathy and understand the difficulties faced by people with liver disease
Planning & Organisational
Essential
- Ability to plan, implement, and evaluate on an ongoing basis.
- Ability to work and deliver to agreed deadlines.
Values, Drivers, & Motivators
Essential
- Ability to demonstrate our organisational values and behaviours.
Person Specification
Knowledge, Training, & Experience
Essential
- Computer literate with good knowledge and understanding of computer packages and databases, e.g. Microsoft Office
- Significant experience in an NHS environment, including experience working in a patient focused environmen
Desirable
- Understands the importance of maintaining confidentiality
Personal Attributes
Essential
- I am organised, prioritise my own workload and take responsibility for delivering results within agreed timescales with changing priorities, pressures and with frequent interruptions. I am able to work autonomously.
Skills & Abilities
Essential
- Ability to communicate both verbally and non-verbally with people at all level
- Ability to prioritise workloads and work under pressure maintaining accuracy and meeting deadlines
- Ability to show empathy and understand the difficulties faced by people with liver disease
Planning & Organisational
Essential
- Ability to plan, implement, and evaluate on an ongoing basis.
- Ability to work and deliver to agreed deadlines.
Values, Drivers, & Motivators
Essential
- Ability to demonstrate our organisational values and behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
