Patient Services Assistant

York and Scarborough Teaching Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

At St Monica's we provide high standards of rehabilitation, palliative, general nursing, medical and day care, including physiotherapy and occupational therapy to patients who are registered with local GP surgeries.

As a member of our small but effective multi-disciplinary team, and with the support of a highly experienced Senior Nursing Team, you will join an established team and support them in providing efficient and effective delivery of high quality care to ensure a positive patient experience.

The post requires staff with focus, enthusiasm, drive and commitment, and an ability to work closely with different members of the Multi-disciplinary team to assist with the smooth running of the ward to aid effective patient care.

In this role you will carry out non-nursing duties as delegated by other members of the team; using your own initiative within the level of competence expected for the role. This will include things such as delivering drink rounds/ assisting to deliver meals/ making of beds and the general cleaning and tidying of the ward on a daily basis.

We are seeking dynamic individuals who are passionate about providing an effective service. You will be able to communicate at all levels to help drive our service forward and maintain high standards.

Main duties of the job

Main duties of the job include:

Assisting other members of the team to deliver both drinks and meals to the patients.

Making of beds and packing away laundry deliveries.

Organising and packing away of weekly stores order.

General tidying and cleaning around the unit.

Assisting other members of the team to communicate with patients and delegate information accordingly.

Assisting other members of the team to provide a person centred, smooth running service to the patients and family members at all times.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

04 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-6818970-PSA-FH

Job locations

St Monicas Hospital

Long street,

Easingwold,

YO613JD


Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else

Person Specification

Qualifications

Essential

  • Good basic education - reading and writing plus basic numeric skills

Desirable

  • Basic understanding of infection control

Experience & Knowledge Required

Essential

  • Ability to work well in a team
  • Able to work alone and with others as part of a team using initiative
  • Effective oral and written communication skills
  • Basic IT skills

Desirable

  • Previous NHS experience
Person Specification

Qualifications

Essential

  • Good basic education - reading and writing plus basic numeric skills

Desirable

  • Basic understanding of infection control

Experience & Knowledge Required

Essential

  • Ability to work well in a team
  • Able to work alone and with others as part of a team using initiative
  • Effective oral and written communication skills
  • Basic IT skills

Desirable

  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

St Monicas Hospital

Long street,

Easingwold,

YO613JD


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

St Monicas Hospital

Long street,

Easingwold,

YO613JD


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Ward Manager

Jade Barnes

jade.barnes2@nhs.net

01904724825

Date posted

04 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-6818970-PSA-FH

Job locations

St Monicas Hospital

Long street,

Easingwold,

YO613JD


Supporting documents

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