Healthcare Support Worker - York Community Response Team

York and Scarborough Teaching Hospitals NHS Foundation Trust

This job is now closed

Job summary

Hours: Up to 37.5 hours per week

Are you looking for a new career working within the NHS and don't have any experience within the care sector? This is your opportunity to start on the NHS career ladder!

Are you passionate about supporting patients in their own homes and committed to improving their quality of life?

We are seeking a Health Care Support Workers to join York Community Response Team - to deliver high standards of interventions to patients within their own place of residence to prevent avoidable admissions to acute care and to support discharges. This role will be delivering interventions which support activities of daily living and promoting independence, as able.

Our well-established team covers the historical city of York as well as the rolling countryside within South Hambleton and Ryedale areas. The team consists of Physiotherapists, Occupational Therapists, Nurses and Support Workers and works alongside Primary Care and Partners to provide Urgent Care Response, Frailty Hub as well as short term reablement/rehabilitation programmes.

Do you feel ready for a new challenge and to make a difference to others alongside a fun, supportive and friendly team?Please note, we are unable to provide sponsorship for this role.

Main duties of the job

You will undertake specific duties delegated by the nursing, physiotherapy and occupational therapy team and will be responsible for providing holistic, person centred, compassionate health care to patient's 18 years and over, supporting rehabilitation, reablement and recovery within the comfort of the patient's home.

We are looking for people who are kind, compassionate, creative, problem-solvers with excellent communication skills to join our expanding team.

The ability to transport yourself and equipment across the locality during the course of a normal working day is required for this vacancy.

We provide a seven day service, between the hours of 8am - 8pm; therefore, successful candidates will take part in a rota that covers the hours of the service; however, we do offer a flexible and varied shift pattern.

If you are looking for a change and would like to join a team full of enthusiasm and humour, then we would love to hear from you!You must be able to commit to a 4 week full time Healthcare Support Worker Academy which runs Monday - Friday for the first 4 weeks of your employment with us.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

26 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

419-6081008-M-HCSW

Job locations

White Cross Court Rehabilitation Unit

York

YO31 8FT

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: recruitment@york.nhs.uk.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person Specification

Education, Qualifications and Training

Essential

oBasic numeracy and literacy skills preferably gained through secondary school education
oWillingness to undertake training

Desirable

NVQ/QCF Level 2

Experience and Knowledge Required

Essential

oUnderstanding of the role of the Healthcare Support Worker
oAwareness of what is important to a patient

Desirable

oPrevious experience in a health care setting.

Skills and Attributes

Essential

oAble to communicate with patients and staff effectively
oBasic IT skills
oUnderstanding of how to work as part of a team
oHave the courage to question and challenge appropriately
o Good command of written and verbal English

Aptitude and Personal Qualities

Essential

oFlexible & adaptable
oCompassionate
oProfessional

Person Specification

Education, Qualifications and Training

Essential

oBasic numeracy and literacy skills preferably gained through secondary school education
oWillingness to undertake training

Desirable

NVQ/QCF Level 2

Experience and Knowledge Required

Essential

oUnderstanding of the role of the Healthcare Support Worker
oAwareness of what is important to a patient

Desirable

oPrevious experience in a health care setting.

Skills and Attributes

Essential

oAble to communicate with patients and staff effectively
oBasic IT skills
oUnderstanding of how to work as part of a team
oHave the courage to question and challenge appropriately
o Good command of written and verbal English

Aptitude and Personal Qualities

Essential

oFlexible & adaptable
oCompassionate
oProfessional

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.