Bedfordshire Hospitals NHS Foundation Trust

Clinical Support Worker

Information:

This job is now closed

Job summary

The post-holder will provide direct clinical care to individual patients and groups within their designated area of work. They will be responsible for running clinics efficiently and ensuring patients receive a positive experience within the Outpatient Department (OPD).

While primarily based in Main Outpatients and Cauldwell OPD, the role requires flexibility to rotate across other OPD areas to support different specialties as service needs arise. The post-holder will be expected to work flexible hours, including evenings and weekends. Fixed working days cannot be guaranteed due to the nature of the service.

At all times, the post-holder is expected to uphold and demonstrate the Trust Values in their practice.

Main duties of the job

This post will be primarily based in Main Outpatients, with rotation to other OPD areas as required. You will join a team of qualified nurses and clinical support workers covering key specialties including medicine, surgery, breast, and colorectal. Strong communication skills and the ability to prioritise workload are essential.

You will be responsible for the day-to-day coordination and management of clinics, ensuring patients receive a high-quality service. Working closely with the department manager and nursing team, you will contribute to the development and promotion of best nursing practice. Duties include preparing clinical areas, supporting team members, and coordinating clinics across Outpatients and other departments such as ENT, cardiology, oral maxillofacial, trauma, and orthopaedics. Competence in decontamination procedures and policies is required.

You will also assist clinicians with sterile procedures, including minor procedure clinics, fine needle biopsies, core biopsies, and nasal endoscopies. In addition, you will take responsibility for the safe and appropriate storage of hazardous substances such as formalin and liquid nitrogen.

**Additional task may be added once in post depending on clinical activity therefore training may be required and will be expected**

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Details

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

418-CSW25139-CW

Job locations

Bedford Hospital

Kempston Road

Bedford

MK429DJ


Job description

Job responsibilities

You will be expected to demonstrate excellent communication skills and the ability to prioritise your workload effectively. The role involves daytoday coordination and management of clinics, ensuring patients receive the highest standard of care. Working closely with the department manager and nursing team, you will contribute to the development and promotion of best nursing practice.

Responsibilities include preparing clinical areas for clinics, primarily in Main Outpatients, while also supporting other departments where rotation may be required (e.g., ENT, cardiology, oral maxillofacial, trauma, and orthopaedics). You must maintain competence in decontamination procedures and policies.

You will assist clinicians with sterile procedures, including minor procedure clinics, fine needle biopsies, core biopsies, and nasal endoscopies. In addition, you will take responsibility for the safe and appropriate storage of hazardous substances such as formalin and liquid nitrogen.

Job description

Job responsibilities

You will be expected to demonstrate excellent communication skills and the ability to prioritise your workload effectively. The role involves daytoday coordination and management of clinics, ensuring patients receive the highest standard of care. Working closely with the department manager and nursing team, you will contribute to the development and promotion of best nursing practice.

Responsibilities include preparing clinical areas for clinics, primarily in Main Outpatients, while also supporting other departments where rotation may be required (e.g., ENT, cardiology, oral maxillofacial, trauma, and orthopaedics). You must maintain competence in decontamination procedures and policies.

You will assist clinicians with sterile procedures, including minor procedure clinics, fine needle biopsies, core biopsies, and nasal endoscopies. In addition, you will take responsibility for the safe and appropriate storage of hazardous substances such as formalin and liquid nitrogen.

Person Specification

Qualifications

Essential

  • NVQ 1 in care

Desirable

  • Working toward NVQ 2 or 3

Experience

Essential

  • Experience in a care setting

Desirable

  • Experience in an OPD setting

Personal Skills

Essential

  • Professional Attitude

Desirable

  • Flexible work patterns

Qualifications

Essential

  • Evidence of professional development

Desirable

  • NVQ working towards level 3

Experience

Essential

  • Experience in the care profession

Desirable

  • Experience in an OPD setting

personal Skills

Essential

  • Excellent Communication Skills

Desirable

  • Creative and Flexible

Qualifications

Essential

  • relevant Care experience

Desirable

  • transferrable Skills or experience

Experience

Essential

  • Experience with transferrable skills

Desirable

  • experience in a similar setting eg radiology

Personal Skills

Essential

  • Demonstrates sensitivity to patients and family needs

Desirable

  • Enthusiastic and self aware
Person Specification

Qualifications

Essential

  • NVQ 1 in care

Desirable

  • Working toward NVQ 2 or 3

Experience

Essential

  • Experience in a care setting

Desirable

  • Experience in an OPD setting

Personal Skills

Essential

  • Professional Attitude

Desirable

  • Flexible work patterns

Qualifications

Essential

  • Evidence of professional development

Desirable

  • NVQ working towards level 3

Experience

Essential

  • Experience in the care profession

Desirable

  • Experience in an OPD setting

personal Skills

Essential

  • Excellent Communication Skills

Desirable

  • Creative and Flexible

Qualifications

Essential

  • relevant Care experience

Desirable

  • transferrable Skills or experience

Experience

Essential

  • Experience with transferrable skills

Desirable

  • experience in a similar setting eg radiology

Personal Skills

Essential

  • Demonstrates sensitivity to patients and family needs

Desirable

  • Enthusiastic and self aware

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital

Kempston Road

Bedford

MK429DJ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital

Kempston Road

Bedford

MK429DJ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Department Manager/Senior Sister Outpatients

Hayley Peacock-Jordan

hayley.peacock@bedsft.nhs.uk

01234355122

Details

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

418-CSW25139-CW

Job locations

Bedford Hospital

Kempston Road

Bedford

MK429DJ


Supporting documents

Privacy notice

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