Job summary
The Dermatology Band 3 Clinical Support Worker will play a key role in supporting the safe and efficient delivery of high-quality patient care across the Dermatology Department. This is a patient-facing role that combines clinical support, patient preparation, and organisational responsibilities to ensure smooth running of clinics and procedures.
The post holder will work closely with Consultants, Specialist Nurses, and the wider multi-disciplinary team, providing essential support within the biopsy room and on the clinical floor. A significant part of the role involves assisting clinicians during dermatological procedures, ensuring the biopsy room is prepared, equipment is maintained, and infection-control standards are followed at all times.
On the clinical floor, the Band 3 Clinical Support Worker will support the day-to-day running of outpatient clinics by greeting and preparing patients, acting as a chaperone, and carrying out clinical observations such as blood pressure, height, weight, and other relevant assessments. The post holder will contribute to patient flow by ensuring notes, documentation, and clinic areas are organised and ready for each session, helping to maintain a positive patient experience and timely service delivery.
This role requires excellent communication, a caring and professional approach, and the ability to work confidently in a fast-paced and varied clinical environment.
Main duties of the job
Assist clinicians in the biopsy room, including preparing equipment, maintaining sterility, and ensuring all instruments are cleaned and restocked in line with infection-control policies. Support doctors and nurses during dermatology procedures such as biopsies, excisions, and phototherapy preparations. Act as a chaperone during examinations and procedures, ensuring patient dignity, comfort, and safeguarding at all times. Record and document clinical observations accurately, including blood pressure, pulse, temperature, weight, height, and other relevant assessments. Prepare patients for their appointments by explaining procedures, collecting relevant medical information, and ensuring they are ready for examination. Support the smooth running of dermatology clinics by ensuring consultation rooms are prepared, clean, and stocked with required consumables. Assist with patient flow management, calling patients in, directing them to appropriate areas, and ensuring clinics run to time. Check, clean, and restock clinical rooms and equipment at the start and end of each clinic session. Ensure biopsy rooms are set up and cleared safely, with appropriate disposal of sharps and clinical waste.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Job description
Job responsibilities
Maintain mandatory training requirements, including infection control, manual handling, and safeguarding. Participate in competencybased training for dermatologyspecific procedures. Attend team meetings, contribute to service improvements, and support qualityassurance initiatives. Participate in stock management, ordering supplies, and monitoring equipment availability. Assist with the organisation of biopsy lists, clinic preparation, and the coordination of patient notes or results as required. Ensure accurate labelling and handling of specimens, including completing request forms and transporting samples to pathology. Contribute to data quality by checking documentation, updating patient information where appropriate, and supporting accurate coding of activity.
Job description
Job responsibilities
Maintain mandatory training requirements, including infection control, manual handling, and safeguarding. Participate in competencybased training for dermatologyspecific procedures. Attend team meetings, contribute to service improvements, and support qualityassurance initiatives. Participate in stock management, ordering supplies, and monitoring equipment availability. Assist with the organisation of biopsy lists, clinic preparation, and the coordination of patient notes or results as required. Ensure accurate labelling and handling of specimens, including completing request forms and transporting samples to pathology. Contribute to data quality by checking documentation, updating patient information where appropriate, and supporting accurate coding of activity.
Person Specification
Qualifications
Essential
- Educated to GCSE level Maths and English
- At least two years' experience of working in out-patients setting.
- Willing to undergo training to meet this role, which will include assisting within minor surgery and patch testing
Desirable
- NVQ level 3 or an Apprenticeship in Care
- Experience of working with multi-professional teams
- At least two years proven experience within outpatients as a band two or above
Knowledge
Essential
- Knowledge of databases
- Basic computing skills- word, emails
- An understanding of evidence based practice
Desirable
- To be able to give wound care advice to patient, after procedure.
- To apply the dressings to wound site after the procedure
- Clinical skills relevant to the post
Personal Skills
Essential
- Ability to work effectively with supervision of a registered nurse
- Able to communicate effectively and effectively both verbally and in writing
- Able to work effectively as a team worker and use initiative to ensure patients are treated in line with trust values
Desirable
- To be able to give wound care advice to patient, after procedure.
- Able to communicate clearly with a variety of people
- Be able to interpret and follow written and verbal
Person Specification
Qualifications
Essential
- Educated to GCSE level Maths and English
- At least two years' experience of working in out-patients setting.
- Willing to undergo training to meet this role, which will include assisting within minor surgery and patch testing
Desirable
- NVQ level 3 or an Apprenticeship in Care
- Experience of working with multi-professional teams
- At least two years proven experience within outpatients as a band two or above
Knowledge
Essential
- Knowledge of databases
- Basic computing skills- word, emails
- An understanding of evidence based practice
Desirable
- To be able to give wound care advice to patient, after procedure.
- To apply the dressings to wound site after the procedure
- Clinical skills relevant to the post
Personal Skills
Essential
- Ability to work effectively with supervision of a registered nurse
- Able to communicate effectively and effectively both verbally and in writing
- Able to work effectively as a team worker and use initiative to ensure patients are treated in line with trust values
Desirable
- To be able to give wound care advice to patient, after procedure.
- Able to communicate clearly with a variety of people
- Be able to interpret and follow written and verbal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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