Job summary
The Clinical Support worker in the outpatients department plays a vital role in supporting the Doctors and Registered Nurses in the smooth running of the clinics.
You will be responsible for liasing with all specialties within the department, including clerical and clinical and it is vital that you are a team player who can multi task as this is a fast paced environment
Main duties of the job
You will be responsible for working with all specialties such as:
General Surgery, ENT, Gastro, Rheumatology, Gynaecology, Obesity and many more. The Clinical Support worker in the clinic will need to be able to speak to all service users and escalate concerns to the trained nurses, help the service users with their appointments and liase with the Doctors regarding any issues in clinic.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Job description
Job responsibilities
To assist with all clinics, be available for chaperoning and assist with procedures such as Biopsys, Suctioning, Scanning, Phlebotomy and many more.
Full training will be given.
Job description
Job responsibilities
To assist with all clinics, be available for chaperoning and assist with procedures such as Biopsys, Suctioning, Scanning, Phlebotomy and many more.
Full training will be given.
Person Specification
Qualifications
Essential
- Care certificate completion
- L3 Health and Social Care Qualification or equivalent experience (minimum 12 months)
Desirable
- Completion of Healthcare assistant Development programme
- Level 2 maths and English
Experience and Skills
Essential
- Previous experience in a healthcare role at Band 2
- Meet required clinical competences for area of service delivery and experience of delivering delegated clinical duties under supervision of NA/RN (as outlined in section 2, paragraph 3 of the JD)
- Demonstrable experience in dealing with patient who are sick and distressed
- Experience of working in multi-professional teams
- Experience of working under pressure and dealing with competing demands
- Experience of communicating with people from different backgrounds
- Evidence of proficiency for clinical skills expected for Clinical Support Workers
- Basic digital skills
Desirable
- Experience of using digital systems in a healthcare setting
- Experience of working in a range of healthcare settings
- Mentoring and coaching skills
Knowledge
Essential
- Basic knowledge of anatomy and physiology
- Knowledge of care and related procedures, clinical observations, limited clinical duties and relevant legislation
- Knowledge of hospitals policies/guidelines/ procedure
- An understanding of the fundamentals of patient care, such as washing, toileting, feeding, and communication
Person Specification
Qualifications
Essential
- Care certificate completion
- L3 Health and Social Care Qualification or equivalent experience (minimum 12 months)
Desirable
- Completion of Healthcare assistant Development programme
- Level 2 maths and English
Experience and Skills
Essential
- Previous experience in a healthcare role at Band 2
- Meet required clinical competences for area of service delivery and experience of delivering delegated clinical duties under supervision of NA/RN (as outlined in section 2, paragraph 3 of the JD)
- Demonstrable experience in dealing with patient who are sick and distressed
- Experience of working in multi-professional teams
- Experience of working under pressure and dealing with competing demands
- Experience of communicating with people from different backgrounds
- Evidence of proficiency for clinical skills expected for Clinical Support Workers
- Basic digital skills
Desirable
- Experience of using digital systems in a healthcare setting
- Experience of working in a range of healthcare settings
- Mentoring and coaching skills
Knowledge
Essential
- Basic knowledge of anatomy and physiology
- Knowledge of care and related procedures, clinical observations, limited clinical duties and relevant legislation
- Knowledge of hospitals policies/guidelines/ procedure
- An understanding of the fundamentals of patient care, such as washing, toileting, feeding, and communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
.png){kind=logo}
