Bedfordshire Hospitals NHS Foundation Trust

Anticoagulation Clinic Administrator

The closing date is 27 March 2026

Job summary

The post holder will provide administrative support to the Anticoagulation team and assist in the efficient running of the service. Excellent communication and organisational skills are essential. Knowledge of anticoagulation treatment is desirable but not required, as full training will be provided.

Main duties of the job

Supporting the Anticoagulant Specialist Nurses to ensure that the Anticoagulant Clinic are run efficiently. See attached job description.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

418-COR13754-CW

Job locations

Bedford Hospital

Kempston Road

Bedford

MK42 9DJ


Job description

Job responsibilities

JOB SUMMARY:

The post holder will provide administrative support within the Anticoagulation Service and assist in the efficient running of the department. Excellent communication and organisational skills are essential. Knowledge of anticoagulation treatment is desirable but not required.

Main duties of the role include:

  1. Using the DAWN anticoagulation software system (training will be provided).

  2. Carrying out general administrative and reception duties for the anticoagulation clinic.

  3. Supporting the team by handling telephone enquiries professionally, accurately recording and relaying messages, and directing queries to the appropriate healthcare professional.

  4. Processing inpatient and outpatient anticoagulation referrals in a timely manner.

  5. Booking new and followup anticoagulation patients using the DAWN and IPM electronic systems.

Please refer to the attached JD file

Job description

Job responsibilities

JOB SUMMARY:

The post holder will provide administrative support within the Anticoagulation Service and assist in the efficient running of the department. Excellent communication and organisational skills are essential. Knowledge of anticoagulation treatment is desirable but not required.

Main duties of the role include:

  1. Using the DAWN anticoagulation software system (training will be provided).

  2. Carrying out general administrative and reception duties for the anticoagulation clinic.

  3. Supporting the team by handling telephone enquiries professionally, accurately recording and relaying messages, and directing queries to the appropriate healthcare professional.

  4. Processing inpatient and outpatient anticoagulation referrals in a timely manner.

  5. Booking new and followup anticoagulation patients using the DAWN and IPM electronic systems.

Please refer to the attached JD file

Person Specification

Qualifications

Essential

  • Good general level of education to GCSE English or equivalent

Desirable

  • Any clerical qualification

Experience

Essential

  • Administration / Clerical experience - minimum 1 year at band 2 or equivalent

Desirable

  • Experience of DAWN clinical software
  • NHS experience

Knowledge

Essential

  • Computer literate

Desirable

  • Use of Trust IT systems
  • Knowledge of Anticoagulation

Personal Skills

Essential

  • Good written skills

Qualifications

Essential

  • Good general level of education to GCSE English or equivalent

Desirable

  • Any clerical qualification

Experience

Essential

  • Administration / Clerical experience - minimum 1 year at band 2 or equivalent
  • Computer experience

Desirable

  • Experience of DAWN clinical software
  • NHS experience

Knowledge

Essential

  • Awareness of issues of confidentiality
  • Computer knowledge

Desirable

  • Use of Trust IT systems
  • Knowledge of Anticoagulation

Personal Skills

Essential

  • Interpersonal skills
  • Good written skills
  • Excellent telephone manner

Desirable

  • Availability to cover colleague absences

Characteristics

Essential

  • Flexible team worker
  • Self-motivated
  • Reliable
Person Specification

Qualifications

Essential

  • Good general level of education to GCSE English or equivalent

Desirable

  • Any clerical qualification

Experience

Essential

  • Administration / Clerical experience - minimum 1 year at band 2 or equivalent

Desirable

  • Experience of DAWN clinical software
  • NHS experience

Knowledge

Essential

  • Computer literate

Desirable

  • Use of Trust IT systems
  • Knowledge of Anticoagulation

Personal Skills

Essential

  • Good written skills

Qualifications

Essential

  • Good general level of education to GCSE English or equivalent

Desirable

  • Any clerical qualification

Experience

Essential

  • Administration / Clerical experience - minimum 1 year at band 2 or equivalent
  • Computer experience

Desirable

  • Experience of DAWN clinical software
  • NHS experience

Knowledge

Essential

  • Awareness of issues of confidentiality
  • Computer knowledge

Desirable

  • Use of Trust IT systems
  • Knowledge of Anticoagulation

Personal Skills

Essential

  • Interpersonal skills
  • Good written skills
  • Excellent telephone manner

Desirable

  • Availability to cover colleague absences

Characteristics

Essential

  • Flexible team worker
  • Self-motivated
  • Reliable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital

Kempston Road

Bedford

MK42 9DJ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital

Kempston Road

Bedford

MK42 9DJ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Anticoagulant Specialist Nurse

Petia Jamalidini

petia.jamalidini@bedfordhospital.nhs.uk

01234795736

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

418-COR13754-CW

Job locations

Bedford Hospital

Kempston Road

Bedford

MK42 9DJ


Supporting documents

Privacy notice

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