Job summary
The Audio-Typist plays a vital role in supporting the Oncology Department by delivering an efficient, accurate and timely typing service while assisting the medical secretaries with a range of administrative tasks. The post holder is responsible for managing their workload in line with the fast-paced and continually changing demands of the service, ensuring that all work is prioritised appropriately and completed to a high standard. The role requires the ability to work independently, using initiative to resolve day-to-day issues and seeking guidance from colleagues only when matters fall outside their own area of expertise. Through strong organisation, attention to detail and a commitment to excellent patient care, the post holder contributes to the smooth running of the department and the delivery of a responsive, high-quality service.
Main duties of the job
To provide an excellent standard of typing support to the Oncology team including the CNS team. This may include touch, digital audio and copy typing. The job will require typing and checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence.
To validate dictations to ensure the patient details are correct by cross referencing the profiling window with the dictation.
To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Assistant Service Manager if necessary.
To print completed correspondence and organise letters into envelopes for posting.
To scan relevant clinical correspondence to the electronic patient records system Mediviewer.
Undertaking data input duties to ensure computerised records are kept up to date and accurate at all times, including filing and uploading on Mediviewer.
Checking the secretarial team email and escalating concerns and queries from patients to the appropriate secretary and / or clinician.
Observing strict confidentiality in all matters concerning patients and visitors.
To be aware of Departmental Health and Safety requirements.
To carry out any other reasonable duties as assigned by the Manager commensurate with grade.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities
- To provide an excellent standard of typing support to theOncology team including the CNS team. This may include touch, digital audio and copy typing. The job will require typing and checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence.
- To validate dictations to ensure the patient details are correct by cross referencing the profiling window with the dictation.
- To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Assistant Service Manager if necessary.
- To print completed correspondence and organise letters into envelopes for posting.
- To scan relevant clinical correspondence to the electronic patient records system Mediviewer.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities
- To provide an excellent standard of typing support to theOncology team including the CNS team. This may include touch, digital audio and copy typing. The job will require typing and checking of letters at speed from dictation, and other tasks associated with the production and circulation of clinical correspondence.
- To validate dictations to ensure the patient details are correct by cross referencing the profiling window with the dictation.
- To recognise inconsistencies and anomalies within dictations and escalate to the named Author, Medical Secretary or Assistant Service Manager if necessary.
- To print completed correspondence and organise letters into envelopes for posting.
- To scan relevant clinical correspondence to the electronic patient records system Mediviewer.
Person Specification
Qualifications
Essential
- General Education to NVQ level II or equivalent
Desirable
- Knowledge of IPM/ICE/Extramed
Experience
Essential
- Working in an administrative role
- Working on your own initiative
- Knowledge/experience of computer systems
Desirable
Knowledge
Essential
- Understanding of the need of confidentiality awareness at all times
Desirable
- Understanding of the NHS and medical terminology
Personal Skills
Essential
- Able to communicate clearly with a wide range of colleagues, both written and verbally
- Good interpersonal skills
- Displays tact and diplomacy when dealing with colleagues
- Competent in the use of Windows packages to include Word, Excel and Email
- Good organisational skills
- Able to work well under pressure and prioritise
Person Specification
Qualifications
Essential
- General Education to NVQ level II or equivalent
Desirable
- Knowledge of IPM/ICE/Extramed
Experience
Essential
- Working in an administrative role
- Working on your own initiative
- Knowledge/experience of computer systems
Desirable
Knowledge
Essential
- Understanding of the need of confidentiality awareness at all times
Desirable
- Understanding of the NHS and medical terminology
Personal Skills
Essential
- Able to communicate clearly with a wide range of colleagues, both written and verbally
- Good interpersonal skills
- Displays tact and diplomacy when dealing with colleagues
- Competent in the use of Windows packages to include Word, Excel and Email
- Good organisational skills
- Able to work well under pressure and prioritise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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