Catering Support Worker (Swannery)
The closing date is 11 March 2026
Job summary
As a Catering Support Worker within the Support Services Directorate, you will play an important role in delivering a high-quality catering service that supports the wellbeing of patients, visitors, and staff. Your commitment to excellent customer service will help create a welcoming, reliable, and friendly environment across the hospital.
You will work as part of the team based in The Swannery, the main on-site restaurant. The Swannery offers a wide range of homemade meals for breakfast, lunch, and supper, alongside a variety of sandwiches, snacks, fruit, and beverages available throughout the day. Your contribution will help ensure the smooth running of this busy catering hub, maintaining high standards of service, presentation, and hospitality.
This is a rewarding opportunity to be part of a team that makes a real difference every day, providing nutritious food and a positive experience for everyone who visits the restaurant.
Main duties of the job
To assist with basic food preparation; including baguettes, sandwiches, salads, beverages and other comparable tasks as directed by the Catering Manager. Also to serve customers with good polite customer service at all times to make the experience within the catering department enjoyable for the customer.
To be responsive to the needs of the patients, visitors and staff through the delivery of excellent customer service at all times.
To replenish and monitor stock items on the shelves and ensure that items are re-ordered in a timely manner.
To operate cash registers and control cash takings in accordance with Departmental Procedures.
To replenish vending machines as directed by the catering team, in a timely manner.
To participate in the daily cleaning of prescribed areas in accordance with the Departmental cleaning schedule.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our valuesWe not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Details
Date posted
26 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year annum
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
418-COR4416-SSJ
Job locations
Bedford Hospital
Kempston Road
Bedford
MK42 9DJ
Employer details
Employer name
Bedfordshire Hospitals NHS Foundation Trust
Address
Bedford Hospital
Kempston Road
Bedford
MK42 9DJ
Employer's website
https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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