Job summary
An exciting opportunity for an aspiring Service Manager
This is based at Luton & Dunstable Hospital, with potential cross site working to Bedford Hospital.
The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.
This role will be in direct support of the General Manager, Service Manager, Clinical Directors & Senior Nursing team within group 12.
To be responsible for monitoring the DMO1 targets; co-ordinating actions for long waits, and reporting to relevant modality leads on a weekly basis.
To manage the administrative function of the assigned department To provide direct line management and supervision of the administrative & clerical staff within the speciality To review and improve data quality within the directorate and clinical business units. To support the leads for the robust data collection to plan the service delivery and improvement. Develop consultant and registrar's rotas in conjunction with General Manager and clinical lead and maintain leave trackers to ensure up-to-date records are held in a central area to be accessible to all staff that require the information.
Main duties of the job
Monitor and manage DMO1 performance targets, coordinating actions to address long waiting times and producing weekly performance reports for relevant modality leads. Lead and manage the administrative function of the assigned department, ensuring efficient and effective day-to-day operations.
Provide direct line management, supervision, and development of administrative and clerical staff within the specialty to maintain high standards of performance and engagement.
Review, maintain, and improve data quality across the directorate and clinical business units, supporting robust and accurate data collection to inform service planning, delivery, and improvement.
Develop and maintain consultant and registrar rotas in collaboration with the General Manager and Clinical Lead, including the management of leave trackers to ensure accurate, up-to-date records are held centrally and accessible to relevant staff.
Coordinate and support the medical workforce, working closely with the General Manager, Operational Manager, Clinical Directors, the central Medical Workforce team, rota coordinators, and Finance to ensure safe and effective staffing.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
Please see attached JD & PS
An exciting role for an aspiring Service Manager!
The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.
Job description
Job responsibilities
Please see attached JD & PS
An exciting role for an aspiring Service Manager!
The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent experience
- oTrack record of significant continuous professional and management development
Experience
Essential
- oExperience of staff supervision and staff management
- oRecruitment & retention
- oAppraisal
- oPerformance Management
- oKnowledge of budget management issues
- oExperience of managing the consultant and registrar's rota
- oEvidence of introducing and supporting change processes
- oEvidence of establishing, maintaining and consolidating effective working relationships with clinicians and multidisciplinary teams
Knowledge
Essential
- oLeadership and influencing skills
- oHigh level of verbal and written skills
- oHighly motivated and ability to work independently
- oAbility to respond to changing demands
- oExcellent interpersonal, presentation and written communication skills
- oProficiency in use of Health Roster, iPM, ICE, Viper, Nerve Centre and MediViewer
- . Proficiency in use of Radiology clinical system such as PACS and RIS
- . Proficiency in use of data management including MS office
Personal Skills
Essential
- oDemonstrable inter-personal and communications skills, with a track record in writing complex business cases and policies
- oHigh level or work organisation, self-motivation drive for performance and improvement, and flexibility in approach and attitude
- oStrong sense of commitment to openness, honesty and integrity in undertaking the role
- oPassion for supporting the delivery of high quality healthcare
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent experience
- oTrack record of significant continuous professional and management development
Experience
Essential
- oExperience of staff supervision and staff management
- oRecruitment & retention
- oAppraisal
- oPerformance Management
- oKnowledge of budget management issues
- oExperience of managing the consultant and registrar's rota
- oEvidence of introducing and supporting change processes
- oEvidence of establishing, maintaining and consolidating effective working relationships with clinicians and multidisciplinary teams
Knowledge
Essential
- oLeadership and influencing skills
- oHigh level of verbal and written skills
- oHighly motivated and ability to work independently
- oAbility to respond to changing demands
- oExcellent interpersonal, presentation and written communication skills
- oProficiency in use of Health Roster, iPM, ICE, Viper, Nerve Centre and MediViewer
- . Proficiency in use of Radiology clinical system such as PACS and RIS
- . Proficiency in use of data management including MS office
Personal Skills
Essential
- oDemonstrable inter-personal and communications skills, with a track record in writing complex business cases and policies
- oHigh level or work organisation, self-motivation drive for performance and improvement, and flexibility in approach and attitude
- oStrong sense of commitment to openness, honesty and integrity in undertaking the role
- oPassion for supporting the delivery of high quality healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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