Bedfordshire Hospitals NHS Foundation Trust

Clinical Support Worker (Luton and Dunstable)

The closing date is 28 January 2026

Job summary

Come and join our dedicated team of Clinical Support Workers, where your compassion and commitment will help shape the experience of patients and their families.

We are seeking individuals who are:

Caring, empathetic and reliable.

Able to work effectively in a fast-paced environment.

Excellent communicators and team players.

Willing to learn and develop new skills.

Our shift patterns will require day, night and weekend working.

You will work at all times under the supervision of the Registered Nurse in charge of the shift and will work to thelevel of your experience, assessed competence and skilled acquired within the post.

All new CSWs will start with a comprehensive induction and receive ongoing pastoral and technical support from our dedicated Recruitment and Education Support Assistants (RESA).

You will be supported to achieve your Care Certificate within the first 3 months of employment, which will give you the skills and knowledge needed to practice safe and compassionate care.

Support and training package available to you:

6 day induction programme.

2 week supernumerary period - you will be supported by your new colleagues whilst getting to know your departments and new job role.

Local induction to learn procedures in your department.

If your application is successful to progress to the next stage, you will be invited to attend an Assessment in-person at the Luton & Dunstable Hospital.

Interviews will be held for all applicants who successfully pass the Assessments.

Main duties of the job

Under the direction of a registered nurse/nursing associate, you will be working as part of a multidisciplinary team to provide a high standard of care to patients. This will include personal care and limited delegated clinical care duties. We are committed to providing a safe, clean and caring environment for all of our patients.

As a CSW, you'll play a vital role in supporting our nursing teams to deliver high quality, person-centred care. You'll assist with day-to day tasks including:Supporting patients with personal care and mobility.Monitoring and recording observations (eg. temperature, pulse, respiration)Assisting with meals and hydration.Providing emotional support and companionship.Maintaining a clean and safe environment.

Personal care includes washing, mouth care, eye care, hair care, toileting, feeding and dressing.

Clinical duties include tasks such as monitoring and recording observations, blood glucose checks, recording fluid intake and output, skin checks and venepuncture.

Maintaining a clean, tidy and safe environment for both staff and patients, adhering to infection control guidelines.

Chaperoning patients during procedures or escorting them to different clinical departments.

Supporting relatives and carers and escalating to a registered nurse as required.

Disposing of waste.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Details

Date posted

14 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

418-CSWGen-Jan26-DC

Job locations

Luton and Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Job description

Job responsibilities

Please note that we are unable to consider sponsorship for this role unless you have already completed a minimum of 2 years of employment with the NHS, at Band 3 or above.

Please read the full Job Description and Personal Specification attached to find out more about the role being advertised.

Job description

Job responsibilities

Please note that we are unable to consider sponsorship for this role unless you have already completed a minimum of 2 years of employment with the NHS, at Band 3 or above.

Please read the full Job Description and Personal Specification attached to find out more about the role being advertised.

Person Specification

Qualifications

Essential

  • GCSE Maths and English (Grades A* to G) or equivalent.

Desirable

  • L3 Health and Social Care Qualification or equivalent experience (minimum of 12 months)
  • Has undertaken the Care Certificate.

Experience and skills

Essential

  • Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focused employment.
  • Experience of team working.
  • Basic IT skills.

Desirable

  • Previous experience in a healthcare role at Band 2 or equivalent e.g. carer for family member.

Knowledge

Essential

  • Knowledge or understanding of the role which includes patient care, limited clinical duties and relevant legislation.

Personal Skills

Essential

  • Kind and compassionate.
  • Good communication skills.
Person Specification

Qualifications

Essential

  • GCSE Maths and English (Grades A* to G) or equivalent.

Desirable

  • L3 Health and Social Care Qualification or equivalent experience (minimum of 12 months)
  • Has undertaken the Care Certificate.

Experience and skills

Essential

  • Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focused employment.
  • Experience of team working.
  • Basic IT skills.

Desirable

  • Previous experience in a healthcare role at Band 2 or equivalent e.g. carer for family member.

Knowledge

Essential

  • Knowledge or understanding of the role which includes patient care, limited clinical duties and relevant legislation.

Personal Skills

Essential

  • Kind and compassionate.
  • Good communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Officer

Dawn Cranston

Dawn.Cranston@bedsft.nhs.uk

Details

Date posted

14 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

418-CSWGen-Jan26-DC

Job locations

Luton and Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Supporting documents

Privacy notice

Bedfordshire Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)