Ward Clerk Tavistock Day Surgery Unit 20 hours per week

Job summary

We are looking to recruit a part-time Ward Clerk to join our established team supporting the Tavistock Day Surgery and Elective Admissions Unit. While previous experience as a Ward Clerk or in administration is desirable, a strong work ethic and willingness to learn are most important, and full training will be provided.

The post holder will provide frontline clerical support to clinical staff, ensuring a high standard of service is delivered efficiently. Under the direction of the Ward Manager, you will also offer a meet-and-greet reception service for visitors, patients and staff, depending on ward activity.

A key part of the role involves the timely and accurate entry of data into Patient Information Management Systems, ensuring admissions, transfers and discharges are recorded correctly. You will prioritise and coordinate patient updates through defined pathways, supporting appropriate assessment, admission and discharge while maintaining an accurate ward bed state.

To succeed in this role, you will need excellent communication and interpersonal skills, the ability to work independently and as part of the Tavistock team, and the resilience to perform well under pressure. You will be expected to meet agreed timescales and performance targets. Basic IT skills are desirable, and NHS experience would be an advantage.

Main duties of the job

• Ensure elective patients' notes are available to clinical staff the day before admission.

• Create admission bundles and electronic event packs, ensuring all documentation is prepared and filed in line with the electronic filing policy.

• Collate and file patient-related paperwork within the patient health record, ensuring all information is accurately and appropriately filed.

• In line with data protection and patient confidentiality requirements, ensure patient health records are stored securely and never left unattended in public areas.

• Ensure patient records and names are not visible to members of the public or visitors during the working day.

• Undertake general administrative duties as required, including photocopying, laminating, handling mail, ordering stationery, submitting maintenance requests, and arranging non-clinical equipment and goods.

• Arrange and document further clinical reviews or book follow-up clinic appointments, ensuring patients are informed of their appointment prior to discharge whenever possible.

• Complete all Trust mandatory training and attend any additional training courses identified by the manager.

• Take, or request the collection and delivery of, urgent specimens or prescriptions from pathology or pharmacy as required.

• Assist with booking patient transport for those on simple pathways (e.g., Pathway 0 or Pathway 1 Restart), as requested.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedfordshire Hospitals NHS Foundation Trust ( Bedford site)

Kempston Road

Bedford

MK42 9DJ

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

---

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedfordshire Hospitals NHS Foundation Trust ( Bedford site)

Kempston Road

Bedford

MK42 9DJ

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

---