Job summary
An exciting opportunity has arisen for an enthusiastic and experienced administrator within the Support Services Team in the Pathology Department. The successful candidate may be required to assist with the issuing and filing of diagnostic reports and supporting the core service work of the department. This will involve a measure of independent judgement in order that the priority work will be maintained at all times.
The post holder will need to demonstrate a commitment to the delivery of high quality service to patients and other service users.
Some weekend and extended day working (20:00) may be required
Key Relationships:
- Consultant Pathologists
- Office staff
- Specimen reception staff
- Laboratory staff
- Laboratory managerial staff
- Laboratory support staff
- Service users
- Senior Management Team
Main duties of the job
- The post-holder is expected to accept and undertake work in a willing manner and put their time to effective use.
- Enter results onto the Laboratory Information management system(LIMS). This could be audio or paper.
- Enter patient requests onto the LIMS system.
- Type minutes from audio recorded meetings as appropriate.
- Disseminate agendas, minutes and action trackers ahead of pre booked meetings as appropriate.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.
All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required.
Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities
- To ensure an administration service as may be appropriate to department needs.
- General Office duties to include, data entry, typing, filing, distribution of post, booking courier runs.
- Distribute typed reports and copies of reports as appropriate.
- Be the first point of contact for written, telephone and personal enquiries on behalf of the department using own judgment to establish validity and priority of the contact, and who to pass the enquiry onto.
- Answer general telephone enquiries.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities
- To ensure an administration service as may be appropriate to department needs.
- General Office duties to include, data entry, typing, filing, distribution of post, booking courier runs.
- Distribute typed reports and copies of reports as appropriate.
- Be the first point of contact for written, telephone and personal enquiries on behalf of the department using own judgment to establish validity and priority of the contact, and who to pass the enquiry onto.
- Answer general telephone enquiries.
Person Specification
Qualifications
Essential
- Maths & English GCSE or equivalent
- RSA 1 or equivalent
- Secretarial & admin experience
Desirable
- RSA 2 or equivalent
- NVQ II in Customer Care or equivalent
Experience & Knowledge
Essential
- Experience of working in a secretarial/clerical environment.
- Working knowledge of MS Office
- Standard keyboard skills
Desirable
- NHS or Public Sector experience
Skills & Abilities
Essential
- Data entry / standard keyboard skills.
- Ability to prioritise and organise own workload & maintain a high level of accuracy.
Personal Qualities
Essential
- Excellent written and verbal communication skills.
- Good understanding of confidentiality.
Other
Essential
- Reliable and punctual.
- Requirement to maintain a sitting position at a VDU for several hours a day.
Person Specification
Qualifications
Essential
- Maths & English GCSE or equivalent
- RSA 1 or equivalent
- Secretarial & admin experience
Desirable
- RSA 2 or equivalent
- NVQ II in Customer Care or equivalent
Experience & Knowledge
Essential
- Experience of working in a secretarial/clerical environment.
- Working knowledge of MS Office
- Standard keyboard skills
Desirable
- NHS or Public Sector experience
Skills & Abilities
Essential
- Data entry / standard keyboard skills.
- Ability to prioritise and organise own workload & maintain a high level of accuracy.
Personal Qualities
Essential
- Excellent written and verbal communication skills.
- Good understanding of confidentiality.
Other
Essential
- Reliable and punctual.
- Requirement to maintain a sitting position at a VDU for several hours a day.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
