Bedfordshire Hospitals NHS Foundation Trust

Paediatric Diabetes Family Support worker

The closing date is 29 August 2025

Job summary

We're looking for a motivated individual to join our Paediatric Diabetes Team, supporting children and young people across hospital and community settings. You'll play a key role in delivering specialist care, helping families implement and manage diabetes technology, and providing hands-on support in clinics, schools, and homes.

Strong IT skills and experience in paediatric care are essential, along with the ability to communicate effectively--especially in languages spoken within the local community. You'll assist with device downloads, troubleshoot tech issues, and help set up drop-in clinics. Your work will also involve supporting emotional and social development through therapeutic activities.

This role requires excellent communication, sound judgement, and the ability to work across professional boundaries to educate and empower families throughout their diabetes journey.

Main duties of the job

The post holder will work closely with children and young people, helping them actively engage with their diabetes care. This role involves working across both hospital and community settings, offering personalised support to patients and their families.

A key part of the role is to motivate and empower children, parents, and carers to improve their health and wellbeing. The ability to speak languages commonly used in the local community is essential to ensure clear and inclusive communication.

In clinic, the post holder will assist with downloading insulin pumps and other diabetes technology, providing timely feedback on any issues or concerns to support effective care and decision-making.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

418-PAED7638-EH

Job locations

Luton and Dunstable hospital

Lewsey Road

Luton

LU4 0DZ


Job description

Job responsibilities

The post holder will use their IT skills to support families in resolving technical issues related to diabetes technology. They will take the lead in setting up drop-in clinics for downloading insulin pumps and glucose sensors, ensuring accessible and timely support.

They will also work closely with schools to enable the effective use of diabetes technology for children and young people during the school day. Additionally, they will be responsible for ordering and managing equipment used for teaching and demonstrating technology, helping families feel confident and informed.

Job description

Job responsibilities

The post holder will use their IT skills to support families in resolving technical issues related to diabetes technology. They will take the lead in setting up drop-in clinics for downloading insulin pumps and glucose sensors, ensuring accessible and timely support.

They will also work closely with schools to enable the effective use of diabetes technology for children and young people during the school day. Additionally, they will be responsible for ordering and managing equipment used for teaching and demonstrating technology, helping families feel confident and informed.

Person Specification

Qualifications

Essential

  • A levels/ Diploma in health or NVQ in health and social care/ Nursery nurse

Desirable

  • Successful completion of foundation degree equivalent to diploma level
  • IT qualification

Experience

Essential

  • Demonstrable experience of working with children, young people, families and wider support networks.
  • Experience of working with CYP in various settings.

Desirable

  • Experience of working with children and young people with diabetes
  • Experience of working within a multi-disciplinary team.
  • Experience of working in a community role
  • Experience of teaching within group settings.

Skills

Essential

  • To be able to communicate effectively with the team, families and children and young people within the caseload.
  • Evidence of effective inter-personal communication skills.
  • Development of supportive relationships with patients, carers and other professionals
  • Ability to work effectively as part of a multi-disciplinary team.

Desirable

  • Clinical skills e.g. measurement and documentation of height weight, blood pressure, urinalysis and HbA1c
  • Ability to coordinate and work within group settings
  • To be multilingual
Person Specification

Qualifications

Essential

  • A levels/ Diploma in health or NVQ in health and social care/ Nursery nurse

Desirable

  • Successful completion of foundation degree equivalent to diploma level
  • IT qualification

Experience

Essential

  • Demonstrable experience of working with children, young people, families and wider support networks.
  • Experience of working with CYP in various settings.

Desirable

  • Experience of working with children and young people with diabetes
  • Experience of working within a multi-disciplinary team.
  • Experience of working in a community role
  • Experience of teaching within group settings.

Skills

Essential

  • To be able to communicate effectively with the team, families and children and young people within the caseload.
  • Evidence of effective inter-personal communication skills.
  • Development of supportive relationships with patients, carers and other professionals
  • Ability to work effectively as part of a multi-disciplinary team.

Desirable

  • Clinical skills e.g. measurement and documentation of height weight, blood pressure, urinalysis and HbA1c
  • Ability to coordinate and work within group settings
  • To be multilingual

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable hospital

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable hospital

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Nurse Diabetes

Denise Macey

denise.macey@ldh.nhs.uk

01582491166

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

418-PAED7638-EH

Job locations

Luton and Dunstable hospital

Lewsey Road

Luton

LU4 0DZ


Supporting documents

Privacy notice

Bedfordshire Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)