Job summary
Assist in providing confidential, holistic sexual and contraceptive health care and education to clients attending the service in a welcoming, sensitive and non-judgemental manner.
Under the direction of a registered nurse/nursing associate, work with all members of the multidisciplinary team to contribute to high standards of care delivery through provision of personal care and limited delegated clinical care duties.
To act as a role model to others in all aspects of work and consistently demonstrate our THRIVE values of Teamwork, Honesty & Openness, Respect, Inclusivity, Valuating people and Excellence.
Main duties of the job
1. Carry out tasks delegated by the registered nurse/nursing associate who is professionally accountable for the delivery of care.
2. Provide venepuncture;Microscopy; Asymptomatic screening: Record keeping, including risk assessments and documentation of care delivered
3. Identify Child Sexual Exploitation (CSE) sexual assault, Female Genital Mutilation (FGM) and Child/Adult Safeguarding concerns and follow reporting/management protocols.
4. Provide basic sexual, contraceptive and HIV health promotion and advice.
5. To prepare equipment for department based procedures, under the direction of a registered nurse/nursing associate/Dr.
6. Follow infection prevention and control advice and practices to minimise the spread of infection.
7. Ensure waste is disposed of appropriately.
8. Support patients at times of distress, addressing their concerns and using de-escalation techniques if required
Communication
1. To welcome patients, carers and visitors to the clinical area, proving support and information as required. Recognising the potential barriers to communication and working with the patient/carers/visitors to minimise these.
2. To answer the telephone in a polite manner and when required passing enquiries to the registered nurse/nursing associate.
3. Generally communicate in a way that is kind, compassionate and empathetic to both staff and patient that demonstrates the Trust's THRIVE values.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
In addition to the main duties of the role:
Management and Leadership
1. To support the induction of all new Clinical Support Workers, by providing an orientation to the environment and routine, and acting in the role of induction buddy.
2. Sign off the national Care Certificate practice standards, for all those new to care.
3. Provide feedback to staff on their performance and expect to receive feedback on your own performance.
4. Act as a role model to staff and patients, by behaving a manner which is line with the Trust THRIVE values.
5. Participate in audits under the direction of a registered nurse/nursing associate.
6. Ensure patient areas and equipment are kept clean during the patients stay and following discharge, in preparation for admission.
7. To share the responsibility for care and maintenance of equipment, reporting defects in a timely manner.
8. Be able to multi-task and manage own time to ensure that effective patient care is delivered. Escalating to the registered nurse/nursing associate if tasks cannot be managed.
Personal/Professional Development
1. To ensure the compliance of all mandatory and statutory training topics are maintained.
2. To identify on an annual basis during appraisal, a personal development plan which supports future career aspirations.
3. To participate in training relevant to clinical area.
4. To complete all required competencies prior to undertaking tasks unsupervised.
5. Understand own limitations or scope of practice and highlighting these to the registered nurse/nursing associate.
Job description
Job responsibilities
In addition to the main duties of the role:
Management and Leadership
1. To support the induction of all new Clinical Support Workers, by providing an orientation to the environment and routine, and acting in the role of induction buddy.
2. Sign off the national Care Certificate practice standards, for all those new to care.
3. Provide feedback to staff on their performance and expect to receive feedback on your own performance.
4. Act as a role model to staff and patients, by behaving a manner which is line with the Trust THRIVE values.
5. Participate in audits under the direction of a registered nurse/nursing associate.
6. Ensure patient areas and equipment are kept clean during the patients stay and following discharge, in preparation for admission.
7. To share the responsibility for care and maintenance of equipment, reporting defects in a timely manner.
8. Be able to multi-task and manage own time to ensure that effective patient care is delivered. Escalating to the registered nurse/nursing associate if tasks cannot be managed.
Personal/Professional Development
1. To ensure the compliance of all mandatory and statutory training topics are maintained.
2. To identify on an annual basis during appraisal, a personal development plan which supports future career aspirations.
3. To participate in training relevant to clinical area.
4. To complete all required competencies prior to undertaking tasks unsupervised.
5. Understand own limitations or scope of practice and highlighting these to the registered nurse/nursing associate.
Person Specification
Qualifications
Essential
- L3 Health and Social Care Qualification or equivalent experience (minimum 12 months)
- Care certificate completion
Experience and skills
Essential
- Meet required clinical competences for area of service delivery and experience of delivering delegated clinical duties under supervision of NA/RN (as outlined in section 2, paragraph 3 of the JD)
- Previous experience in a healthcare role at Band 2 or experience of working in a sexual health clinic
- Experience of working under pressure and dealing with competing demands
- Experience of communicating with people from different backgrounds
Knowledge
Essential
- Knowledge of care and related procedures, clinical observations, limited clinical duties and relevant legislation
- Knowledge of hospitals policies/guidelines/ procedure
Desirable
- Knowledge of HIV and sexual health
Personal Skills
Essential
- Strong interest in Sexual Health/HIV
- Kind and compassionate
- Empathetic
- Clear, concise and honest communication
Person Specification
Qualifications
Essential
- L3 Health and Social Care Qualification or equivalent experience (minimum 12 months)
- Care certificate completion
Experience and skills
Essential
- Meet required clinical competences for area of service delivery and experience of delivering delegated clinical duties under supervision of NA/RN (as outlined in section 2, paragraph 3 of the JD)
- Previous experience in a healthcare role at Band 2 or experience of working in a sexual health clinic
- Experience of working under pressure and dealing with competing demands
- Experience of communicating with people from different backgrounds
Knowledge
Essential
- Knowledge of care and related procedures, clinical observations, limited clinical duties and relevant legislation
- Knowledge of hospitals policies/guidelines/ procedure
Desirable
- Knowledge of HIV and sexual health
Personal Skills
Essential
- Strong interest in Sexual Health/HIV
- Kind and compassionate
- Empathetic
- Clear, concise and honest communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
