Job summary
We currently have an exciting opportunity for a ward clerk to come and join our team. The post holder will undertake clerical work, necessary in the efficient running of the ward, and will need to work without supervision, using their own initiative when dealing with enquiries that arise. The post also demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patients.
Main duties of the job
The post-holder will be an integral part of the ward team ensuring that it runs smoothly on a day to day basis. The ward clerk will undertake clerical work, necessary in the efficient running of the ward, and will need to work without supervision, using their own initiative when dealing with enquires that arise. The post also demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patients.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Job description
Job responsibilities
To provide support regarding communication for staff within the Trust and with patients/ relatives, to facilitate a successful outcome of all enquires.To keep a full record of patients admitted and discharged (in/Out Book), i.e., Hospital Number, follow-up appointment, movement of notes, and patient information. Updating IT systems for admission and discharge of patientsDuties to include but not exhaustive: -a) To update IT systems: to include, admissions, discharges, updating of patient details (correct address, GP details, next of kin).b) To ensure that the patient is admitted under the correct Consultant.c) To file admission packs for new patients in accordance with admission pack filing notes.d) To ensure trollies are ready for Ward rounds, also ensuring that there are continuation sheets and labels for all in patientse) To make/request follow up appointments for discharged patients.f) To file discharge episode in accordance with discharge filing notes.g) In the case of deceased patients, ensure correct paperwork is printed for Bereavement office and contact GP.h) To continually monitor IT systems throughout the working day for any changes in patients status.To support Ward staff in dealing with telephone enquiriesTo sort and distribute mail, re-addressing discharged patients' mail.Report any faults/work required or faulty equipment to facilities help desk and clinical engineering.Order non-stock equipment and stationery from Lyreco/ADB, keeping minimal stock as next day delivery available.To support with the training of new members of staff.
Job description
Job responsibilities
To provide support regarding communication for staff within the Trust and with patients/ relatives, to facilitate a successful outcome of all enquires.To keep a full record of patients admitted and discharged (in/Out Book), i.e., Hospital Number, follow-up appointment, movement of notes, and patient information. Updating IT systems for admission and discharge of patientsDuties to include but not exhaustive: -a) To update IT systems: to include, admissions, discharges, updating of patient details (correct address, GP details, next of kin).b) To ensure that the patient is admitted under the correct Consultant.c) To file admission packs for new patients in accordance with admission pack filing notes.d) To ensure trollies are ready for Ward rounds, also ensuring that there are continuation sheets and labels for all in patientse) To make/request follow up appointments for discharged patients.f) To file discharge episode in accordance with discharge filing notes.g) In the case of deceased patients, ensure correct paperwork is printed for Bereavement office and contact GP.h) To continually monitor IT systems throughout the working day for any changes in patients status.To support Ward staff in dealing with telephone enquiriesTo sort and distribute mail, re-addressing discharged patients' mail.Report any faults/work required or faulty equipment to facilities help desk and clinical engineering.Order non-stock equipment and stationery from Lyreco/ADB, keeping minimal stock as next day delivery available.To support with the training of new members of staff.
Person Specification
QUALIFICATIONS
Essential
Desirable
COMMUNICATION SKILLS
Essential
- Able to communicate clearly with a wide range of people including: consultants, junior doctors, nurses, patients and relatives.
Desirable
- Clear, good telephone manner
EXPERIENCE
Essential
- Working on your own initiative in a busy environment including the public
Desirable
Person Specification
QUALIFICATIONS
Essential
Desirable
COMMUNICATION SKILLS
Essential
- Able to communicate clearly with a wide range of people including: consultants, junior doctors, nurses, patients and relatives.
Desirable
- Clear, good telephone manner
EXPERIENCE
Essential
- Working on your own initiative in a busy environment including the public
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
