Job summary
To assist the imaging modalities, and other Clinical staff, in the Radiology Department in the reception and care of all patients. To undertake a range of healthcare and clerical duties within the limits of their competencies.
1. Assist with the organisation, delivery and evaluation of Clinical care for patients within the department.
2. Ensure that patients and visitors are welcomed and received into the department and assist in their orientation
3. Undertake basic Nursing care for patients within the department within the limits of their competencies, to include terminally ill, disabled, elderly and confused patients, and children.
Main duties of the job
- To work independently to organise, co-ordinate and prioritise own daily workload.
- To communicate with patients, relatives and visitors verbally, face to face, by telephone and using the computer. This will include patients whose first language may not be English. Show complete consideration for the privacy and dignity of the patient, especially when acting as a chaperon.
- To take phone calls from patients or ward staff or for clinical staff and deal with messages competently.
- To work as a member of the inter-disciplinary radiology team, inter-acting and liaising with colleagues, patients and public. Verbally support them in potentially embarrassing and distressing situations. Ensure the continuation of the highest standards of patient care.
- Assist with the clerical duties within the clinical environment, including ensuring list of scheduled patients is available at the start of each clinical session, and appointment making for in-patients.
- To report any change in patient condition which may occur to supervising staff where appropriate.
- To be responsible for the correct identification of patients, using the departmental policy. Assist patients to change and escort them to the appropriate area of the department as required.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
- To assist patients to maintain their personal hygiene, to include toileting and the safe handling and disposal of body fluid.
- To take and record blood pressure and pulse rate of patients undertaking interventional procedures within the range of their competencies.
- Ensure infection control methods are upheld within the clinical environment
- To be able to assess patient condition on arrival and adapt care accordingly dependant upon age, well-being and clinical need. Demonstrate empathy and reassurance.
- To be aware of the limitations of their role and seek specialist assistance as necessary.
Job description
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
- To assist patients to maintain their personal hygiene, to include toileting and the safe handling and disposal of body fluid.
- To take and record blood pressure and pulse rate of patients undertaking interventional procedures within the range of their competencies.
- Ensure infection control methods are upheld within the clinical environment
- To be able to assess patient condition on arrival and adapt care accordingly dependant upon age, well-being and clinical need. Demonstrate empathy and reassurance.
- To be aware of the limitations of their role and seek specialist assistance as necessary.
Person Specification
Qualifications
Essential
- Basic Education
- Basic computer inputting skills
Experience
Essential
- Ability to communicate verbally and by phone with public
- Worked in health service or public sector or customer care
- Able to demonstrate dealing with situations in a caring and sensitive manner.
Desirable
- Experience in movement and handling
- NHS or Care environment
Knowledge
Essential
- Use of telephone and able to take simple messages and disseminate messages clearly to clinical staff
- Understanding of the need of confidentiality awareness at all times.
- NVQ 3 or Equivalent formal qualification / Experience
Desirable
- Knowledge of Information Governance
- Base Level understanding of radiology
Personal Skills
Essential
- Enthusiastic and self-aware
- Ability to communicate with tact, diplomacy and sympathy.
- Self-motivated, approachable, able to concentrate and have integrity.
- Have a good work ethic, organisational skills and be adaptable.
- Computer Literacy Skills
Other
Essential
- Reliable, Adaptable and Dependable
- Team focussed
- Able to use initiative
- Able to work under pressure and to deal with stressful situations
- Honest and reliable
Person Specification
Qualifications
Essential
- Basic Education
- Basic computer inputting skills
Experience
Essential
- Ability to communicate verbally and by phone with public
- Worked in health service or public sector or customer care
- Able to demonstrate dealing with situations in a caring and sensitive manner.
Desirable
- Experience in movement and handling
- NHS or Care environment
Knowledge
Essential
- Use of telephone and able to take simple messages and disseminate messages clearly to clinical staff
- Understanding of the need of confidentiality awareness at all times.
- NVQ 3 or Equivalent formal qualification / Experience
Desirable
- Knowledge of Information Governance
- Base Level understanding of radiology
Personal Skills
Essential
- Enthusiastic and self-aware
- Ability to communicate with tact, diplomacy and sympathy.
- Self-motivated, approachable, able to concentrate and have integrity.
- Have a good work ethic, organisational skills and be adaptable.
- Computer Literacy Skills
Other
Essential
- Reliable, Adaptable and Dependable
- Team focussed
- Able to use initiative
- Able to work under pressure and to deal with stressful situations
- Honest and reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
