Bedfordshire Hospitals NHS Foundation Trust

Assistant Service Manager & Rota Coordinator – General Surgery

The closing date is 25 May 2025

Job summary

An exciting opportunity has arisen for the position of an Assistant Service Manager & Rota Coordinator role for General Surgery and Colorectal at the Luton & Dunstable Hospital, part of Bedfordshire NHS Trust.

The Assistant Service Manager role is challenging and will require attention to detail as well as being able to work under pressure.

The post holder will work alongside the Service Managers & General Manager, theatre teams, waiting list team, locum desk, outpatient team, recruitment/HR and Medical Workforce. The Assistant Service Manager is responsible for the delivery and support of all aspects of managing and co-ordinating the medical workforce across a group of specialties within General Surgery and Colorectal.

The successful candidate will also be required to support the Service Managers in the delivery of Trust targets including RTT and Cancer waiting times, clinical service line meetings and other deliverables in support of the service managers, where appropriate.

If you would like to find out more about this exciting opportunity please contact; Tom Smith, Senior Service Manager for Upper GI and Bariatrics via e-mail Tom.Smith@ldh.nhs.uk or direct phone on; 07929017747

Main duties of the job

Rota Co-ordination

Vacancy and agency staffing management

Job planning and Rota Development

Theatre Timetabling

Performance Reporting

Patient tracking list support

For more detailed information, please review the job description.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

418-ASM2581-VR

Job locations

Luton & Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Job description

Job responsibilities

1. To be responsible to the Surgical Service Managers for the delivery and support of all aspects of managing and co-ordinating the medical workforce across a group of specialties within the Surgical Division. This will be in direct support to the General Managers and Clinical Directors as well as working closely with the central Medical Workforce team, Theatres, Waiting List Office and Finance.

2. To develop, implement and maintain robust systems and processes for managing the medical workforce within the Surgical Division.

3. To be the first point of contact within the division on all aspects of medical staffing

4. To be responsible for the day to day co-ordination of the Theatre schedule within a group of specialties.

5. To work with finance and human resources to regularly reconcile actual to planned expenditure and to ensure accurate payment of medical staff.

6. The post holder will be required to provide regular and ad-hoc medical staffing information to Clinicians and Managers to ensure effective monitoring and use of medical staff across the division.

7. To support the service managers with a range of deliverables e.g RTT targets, Cancer targets and theatre and clinic utilisation

Job description

Job responsibilities

1. To be responsible to the Surgical Service Managers for the delivery and support of all aspects of managing and co-ordinating the medical workforce across a group of specialties within the Surgical Division. This will be in direct support to the General Managers and Clinical Directors as well as working closely with the central Medical Workforce team, Theatres, Waiting List Office and Finance.

2. To develop, implement and maintain robust systems and processes for managing the medical workforce within the Surgical Division.

3. To be the first point of contact within the division on all aspects of medical staffing

4. To be responsible for the day to day co-ordination of the Theatre schedule within a group of specialties.

5. To work with finance and human resources to regularly reconcile actual to planned expenditure and to ensure accurate payment of medical staff.

6. The post holder will be required to provide regular and ad-hoc medical staffing information to Clinicians and Managers to ensure effective monitoring and use of medical staff across the division.

7. To support the service managers with a range of deliverables e.g RTT targets, Cancer targets and theatre and clinic utilisation

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience

Desirable

  • Training in advanced communication skills or in audit and data collection

Experience

Essential

  • Substantial experience in a similar role

Desirable

  • Extensive experience in the NHS, preferably in secondary care

Experience

Essential

  • Experience with managing rotas

Desirable

  • Experience working with junior doctors, consultants or clinical teams and working within a surgical service

Skills

Essential

  • IT skills in MS Office applications (Word, Outlook, Excel & PowerPoint)

Desirable

  • Internal Trust apps including iPM, Evolve, ICE, NerveCentre, Big Hand

Knowledge

Essential

  • Knowledge of RTT Pathways

Desirable

  • Knowledge of Root Cause Analysis

Skills

Essential

  • Able to work under pressure to tight deadlines & managing unpredictable workloads

Experience

Essential

  • Attention to detail & able to work autonomously

Desirable

  • Line management experience
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience

Desirable

  • Training in advanced communication skills or in audit and data collection

Experience

Essential

  • Substantial experience in a similar role

Desirable

  • Extensive experience in the NHS, preferably in secondary care

Experience

Essential

  • Experience with managing rotas

Desirable

  • Experience working with junior doctors, consultants or clinical teams and working within a surgical service

Skills

Essential

  • IT skills in MS Office applications (Word, Outlook, Excel & PowerPoint)

Desirable

  • Internal Trust apps including iPM, Evolve, ICE, NerveCentre, Big Hand

Knowledge

Essential

  • Knowledge of RTT Pathways

Desirable

  • Knowledge of Root Cause Analysis

Skills

Essential

  • Able to work under pressure to tight deadlines & managing unpredictable workloads

Experience

Essential

  • Attention to detail & able to work autonomously

Desirable

  • Line management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton & Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton & Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Service Manager

Tom Smith

tom.smith@ldh.nhs.uk

07929017747

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

418-ASM2581-VR

Job locations

Luton & Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ


Supporting documents

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