Job summary
A unique opportunity has arisen at Bedford Hospital to work within Private Patients Services. We are currently looking for talented, Private Patient Service Administrators to support our private patient service in the invoicing and collection of fees. We are looking for someone who is an enthusiastic, forward thinking, well organised, compassionate professional and commercially aware with a positive attitude and a 'patient first culture'.
Main duties of the job
You will have excellent organisational and interpersonal skills, a high level of numeracy and literacy and the ability to provide an accurate billing service.
A good communicator, you will be happy working within a fast paced environment alongside a broad range of people, with different skills, and be able to demonstrate that you can act professionally at all times using your own initiative. The successful candidate will be proactive and professional in their approach to work; this should be demonstrable from their past working roles. Knowledge of the NHS, Bedford Hospital Trust systems and billing experience would be preferable.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job description
Job responsibilities
Responsible for ensuring that the Trusts payment procedures are followed for all patients. This includes arranging for all patients to sign the agreement to pay form and the collection of fees prior to admission
To check prices and fees according to the Trusts agreed contracts and follow the Trusts financial processes to raise and submit invoices to patients or their insurance providers.
To identify all outstanding fees which remain unpaid after due dates and follow the Trusts Credit Control Process to proactively collect all monies owing, including instruction of Credit Collection Agencies.
Job description
Job responsibilities
Responsible for ensuring that the Trusts payment procedures are followed for all patients. This includes arranging for all patients to sign the agreement to pay form and the collection of fees prior to admission
To check prices and fees according to the Trusts agreed contracts and follow the Trusts financial processes to raise and submit invoices to patients or their insurance providers.
To identify all outstanding fees which remain unpaid after due dates and follow the Trusts Credit Control Process to proactively collect all monies owing, including instruction of Credit Collection Agencies.
Person Specification
Essential and Desireable
Essential
- Achieved Grade / Years experience
- Knowledge
- Personal Skills
- Numeracy
- Literacy
Desirable
- Qualifications
- Private Patient Experience
- Evidence of working within a multidisciplinary team
Financial
Essential
- Educated to GCSE or equivalent Maths and English (Grade 5 or above)
Desirable
- Educated to A Level or equivalent Maths with an Accountancy or Business A level or equivalent
Personal Skills
Essential
- Excellent communication skills - written and verbal - must be literate and numerate to a high level
Person Specification
Essential and Desireable
Essential
- Achieved Grade / Years experience
- Knowledge
- Personal Skills
- Numeracy
- Literacy
Desirable
- Qualifications
- Private Patient Experience
- Evidence of working within a multidisciplinary team
Financial
Essential
- Educated to GCSE or equivalent Maths and English (Grade 5 or above)
Desirable
- Educated to A Level or equivalent Maths with an Accountancy or Business A level or equivalent
Personal Skills
Essential
- Excellent communication skills - written and verbal - must be literate and numerate to a high level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
