Assistant Service Manager (DME)
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Job summary
An exciting role for an aspiring Assistant Service Manager -
This is based at Luton & Dunstable Hospital, with cross site working to Bedford Hospital
The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.
This role will be in direct support of the General Manager, Service Manager, Clinical Directors/Medics & Senior Nursing team within group 7. This role involves complex MDT working involving, for example, the Medical Resource Manager, Medical Workforce team, Frailty Service, Hospital at Home team, locum bank desk & Medical outlier team to ensure the safe running of services within group 7.
To support with inpatient operational pressures such as providing direct operational support to wards including escalation of diagnostic delays to patient care and discharge, attending bed meetings and relaying information and acting appropriately.
The post-holder will act as an integrated member of the DME/Group 7 team to help provide an effective and efficient service to patients, their families and carers and health care professionals involved in their care.
Main duties of the job
To work alongside the Service Manager to ensure that Group 7 services are running efficiently and effectively on a day to day basis. To problem-solve all day-to-day management issues organising and ensuring appropriate cover within the service.
Exercise delegated authority on behalf of the Service Manager to resolve day-to-day management issues within the service.
To support the medical and senior nursing team in ensuring the wards/services run effectively.
To support the service manager in the identification, development, implementation and maintenance of service improvements.
To be able to problem solve independently seeking advice where necessary.
To be visible on the ward/service areas acting as a first point of contact for any service management queries.
To communicate with multiple MDT staff members, patients, relatives using expert levels of communication.
To maintain robust systems and processes for managing the medical workforce & rotas within the DME directorate including medical outliers.
To attend relevant departmental meetings and provide administrative support where required.
To support with operational pressures through methods such as ward buddying, outlier staffing allocations and the escalation of delays to patient care and discharge.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
Details
Date posted
09 February 2024
Pay scheme
Agenda for change
Band
Band 6
Salary
£35,392 to £42,618 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
418-MED4524-EH
Job locations
Luton & Dunstable Hospital cross site
Lewsey Road
Luton
LU4 0DZ
Employer details
Employer name
Bedfordshire Hospitals NHS Foundation Trust
Address
Luton & Dunstable Hospital cross site
Lewsey Road
Luton
LU4 0DZ
Employer's website
https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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