Job summary
Do you want to make a positive impact on the health of people?
Do you want to support NHS staff in the vital work that they do?
This role is for 37.5 hours a week, will entail cross site working and be based at the Bevan Library, Bedford Hospital.
You will play a key role in delivering a seamless, high quality and efficient library and information services.
You will have exceptional communication skills, knowledge of health related information resources, information skills and previous experience in an NHS library environment would be an advantage.
If you are hardworking, enjoy the advantages technology gives, and want to make a difference, we would welcome your application.
Main duties of the job
- Provide professional support to the Library Services & Knowledge Manager(s) for the development, organisation and delivery of an effective library and information service, which supports users in their delivery of high quality health care to patients and their educational, training and research needs.
- Deputise for the Library Services & Knowledge Manager(s) in their absence.
- Provide cross-site support as part of the library team and travel between sites
- Develop and maintain accurate national, regional and local electronic resources, (including Ovid Link Resolver, EBSCO Discovery & Athens administration.)
- Assist users in person, by phone, by email or online providing an effective enquiry service making use of interview skills to ascertain user's needs.
- Carry out literature searches, induction and 1-2-1 training with clinical and non-clinical staff and students on placement.
- Liaise with libraries and librarians in the East of England consortium responding to initiatives, discussions, requests, provision of information, recording and analysing statistics.
- Play a key role in the preparation for and assessment of library services against the Library Quality and Improvement Outcomes Framework (QIOF) for NHS funded library services in England.
- Support access to the library by working evenings, early mornings and as a lone worker when required
- Support the library IT facilities, and lendable devices liaising with the library technician to ensure seamless and robust 24/7 access
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.All new staff will be subject to a probationary period covering their first six months in post.Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job description
Job responsibilities
- Deliver high quality enquiry services to users (in person, by phone, by email, on chat lines or alternative methods of communication) and give priority to user needs over other work.
- Guide users to appropriate information sources to access the evidence they need to provide effective patient care or for their own personal and professional development.
- Provide a literature search service using healthcare databases e.g. Medline, Cinahl, Embase, determining the relevant resources and answering queries by devising search strategies. This includes:o Using interview skills to analyse users information needso Selection of appropriate databases and other information sourceso Formulation of search strategieso Delivery of results in an appropriate formato Follow up to ascertain whether users requirements have been met
- Assist in delivery of current awareness services such as Knowledge share, and/or department bulletins.
- Deal with daily routines and enquiries within the constraints of the NHS Copyright agreement.
- Assist the library assistants in provision of efficient and prompt document supply service; and administrative procedures including recording library usage activity, in line with local, regional and QIOF requirements.
- Share responsibility for everyday management of environment tidying, cleaning, shelving, periodic rearrangement of collections to maximise use of space and to improve ease of access and retrieval of resources.
- Open and secure the library area, ensure a welcoming and comfortable environment for users.
- Trouble shoot technical problems and report all equipment and building faults immediately to the appropriate department(s) and to the Library Services & Knowledge Manager(s).
Job description
Job responsibilities
- Deliver high quality enquiry services to users (in person, by phone, by email, on chat lines or alternative methods of communication) and give priority to user needs over other work.
- Guide users to appropriate information sources to access the evidence they need to provide effective patient care or for their own personal and professional development.
- Provide a literature search service using healthcare databases e.g. Medline, Cinahl, Embase, determining the relevant resources and answering queries by devising search strategies. This includes:o Using interview skills to analyse users information needso Selection of appropriate databases and other information sourceso Formulation of search strategieso Delivery of results in an appropriate formato Follow up to ascertain whether users requirements have been met
- Assist in delivery of current awareness services such as Knowledge share, and/or department bulletins.
- Deal with daily routines and enquiries within the constraints of the NHS Copyright agreement.
- Assist the library assistants in provision of efficient and prompt document supply service; and administrative procedures including recording library usage activity, in line with local, regional and QIOF requirements.
- Share responsibility for everyday management of environment tidying, cleaning, shelving, periodic rearrangement of collections to maximise use of space and to improve ease of access and retrieval of resources.
- Open and secure the library area, ensure a welcoming and comfortable environment for users.
- Trouble shoot technical problems and report all equipment and building faults immediately to the appropriate department(s) and to the Library Services & Knowledge Manager(s).
Person Specification
Qualifications
Essential
- Graduate or postgraduate qualification in librarianship, info science, knowledge management or information management or equivalent experience
Desirable
- CILIP or willingness to undertake or presently undertaking chartership
Communications Skills
Essential
- Excellent written and verbal communication and interpersonal skills
- Confident public speaker
Experience
Essential
- Previous experience of professional library work
- Proven experience of teaching individuals and groups, producing training aids and evaluating training
- Creation or management of webpages
Desirable
- Experience of working in a healthcare library/information unit
- Successful record of identifying and promoting services to new and current user
- Proven experience of presenting to large groups and/or senior stakeholders
- Use of LibGuides
- Experience in leading innovative projects through to completion
knowledge
Essential
- knowledge of relevant library legislation, e.g. copyright act and data protection
- knowledge of the principles of searching bibliographic databases and information retrieval
Desirable
- sound working knowledge of health information resources
- knowledge of the principals involved in evidence based healthcare, clinical governance and research
- knowledge of current NHS trends and initiatives
- understanding of medical terminology
- role of electronic resources in the delivery of library services and the delivery of high quality patient care
Skills
Essential
- Excellent organisational skills with the ability to prioritise the workload and to make sound informed decisions
- Excellent IT and keyboard skills
- Excellent presentation skills
- Competence in a networked environment (using microsoft office, OSX, online databases)
Desirable
- Able to carry out complex information reviews, selecting and packaging the results
- Well-developed information retrieval skills, including critical appraisal
- Ability to think innovatively, introduce new ideas and technologies
- Ability to produce guidelines and documentation
- Web design / publishing skills - LibGuides design
Personal Skills
Essential
- Self motivated, self disciplined, with the ability to work independently
- Adaptable
- Resilient and calm under pressure
- Excellent team worker, able to work in a geographically distributed team
- User focused attitude to service delivery
- Demonstrate initiative during daily work and to contribute to the improvement of the overall library service
- Able to travel to other hospitals, libraries and venues to carry out the duties of this post
Desirable
- Committed to accuracy and efficiency
Person Specification
Qualifications
Essential
- Graduate or postgraduate qualification in librarianship, info science, knowledge management or information management or equivalent experience
Desirable
- CILIP or willingness to undertake or presently undertaking chartership
Communications Skills
Essential
- Excellent written and verbal communication and interpersonal skills
- Confident public speaker
Experience
Essential
- Previous experience of professional library work
- Proven experience of teaching individuals and groups, producing training aids and evaluating training
- Creation or management of webpages
Desirable
- Experience of working in a healthcare library/information unit
- Successful record of identifying and promoting services to new and current user
- Proven experience of presenting to large groups and/or senior stakeholders
- Use of LibGuides
- Experience in leading innovative projects through to completion
knowledge
Essential
- knowledge of relevant library legislation, e.g. copyright act and data protection
- knowledge of the principles of searching bibliographic databases and information retrieval
Desirable
- sound working knowledge of health information resources
- knowledge of the principals involved in evidence based healthcare, clinical governance and research
- knowledge of current NHS trends and initiatives
- understanding of medical terminology
- role of electronic resources in the delivery of library services and the delivery of high quality patient care
Skills
Essential
- Excellent organisational skills with the ability to prioritise the workload and to make sound informed decisions
- Excellent IT and keyboard skills
- Excellent presentation skills
- Competence in a networked environment (using microsoft office, OSX, online databases)
Desirable
- Able to carry out complex information reviews, selecting and packaging the results
- Well-developed information retrieval skills, including critical appraisal
- Ability to think innovatively, introduce new ideas and technologies
- Ability to produce guidelines and documentation
- Web design / publishing skills - LibGuides design
Personal Skills
Essential
- Self motivated, self disciplined, with the ability to work independently
- Adaptable
- Resilient and calm under pressure
- Excellent team worker, able to work in a geographically distributed team
- User focused attitude to service delivery
- Demonstrate initiative during daily work and to contribute to the improvement of the overall library service
- Able to travel to other hospitals, libraries and venues to carry out the duties of this post
Desirable
- Committed to accuracy and efficiency
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
